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- Tasks: As a Teller, you'll process transactions and support customer engagement daily.
- Company: Wells Fargo is a leading financial services company committed to innovation and community empowerment.
- Benefits: Enjoy competitive pay, robust benefits, and a supportive work-life balance.
- Why this job: Join a top-ranked employer where you can grow your career and make a real impact.
- Qualifications: Must have 6+ months of customer interaction experience; bilingual Spanish preferred.
- Other info: This role may require working Saturdays and is not eligible for Visa sponsorship.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Key Biscayne Branch – 100 Crandon Blvd., Key Biscayne, FL 33149
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
- Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
- Receive direction from managers and exercises judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers financial needs
Required Qualifications:
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 6+ months of experience interacting with people, demonstrated through work, military, or education
- Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program Customer service focus with experience handling complex transactions across multiple systems
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and team members
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Well-organized, independent and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
- Ability to work a schedule that may include most Saturdays
- This position is not eligible for Visa sponsorship
Bilingual Spanish Speaker Preferred
Posting End Date:
16 Jul 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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Teller-40 Hours-Bilingual Spanish Preferred-Key Biscayne, FL (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller-40 Hours-Bilingual Spanish Preferred-Key Biscayne, FL (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Wells Fargo's values and mission. Understanding their commitment to community and customer service will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your bilingual skills, especially in Spanish, as this is a preferred qualification. Be prepared to discuss how your language abilities can enhance customer interactions and support the diverse community in Key Biscayne.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully handled customer transactions or resolved issues. This will demonstrate your customer service focus and ability to work efficiently under pressure.
✨Tip Number 4
Research common banking procedures and digital solutions that Wells Fargo offers. Being knowledgeable about their products will allow you to engage customers effectively and show your initiative during the interview.
We think you need these skills to ace Teller-40 Hours-Bilingual Spanish Preferred-Key Biscayne, FL (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required qualifications for the Teller position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Bilingual Skills: Since the job prefers bilingual Spanish speakers, make sure to emphasise your language skills in your CV and cover letter. Mention any relevant experiences where you used your Spanish skills in a customer service context.
Showcase Customer Interaction Experience: Detail your experience interacting with customers, whether through previous jobs, military service, or education. Use specific examples to demonstrate your ability to handle complex transactions and provide excellent service.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for working at Wells Fargo. Mention how you can contribute to their mission of empowering communities and helping customers succeed.
How to prepare for a job interview at Rac
✨Showcase Your Customer Service Skills
As a Teller, you'll be interacting with customers regularly. Be prepared to discuss your previous customer service experiences and how you've handled complex transactions. Highlight any specific examples where you went above and beyond to assist a customer.
✨Demonstrate Bilingual Proficiency
Since the role prefers bilingual Spanish speakers, make sure to showcase your language skills during the interview. You might be asked to conduct part of the conversation in Spanish, so practice common banking terms and phrases beforehand.
✨Understand the Company Culture
Familiarise yourself with Wells Fargo's values and mission. They emphasise community engagement and innovation, so be ready to discuss how you can contribute to these aspects. Showing that you align with their culture can set you apart from other candidates.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and judgement. Prepare for scenarios where you might need to identify potential fraud or handle a difficult customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
