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- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and exclusive discounts.
- Why this job: Make a real impact on the roadside with varied challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: Start and finish at home with all tools and support provided.
The predicted salary is between 32000 - 48000 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician, you will receive:
- A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you will need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it is a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most.
You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We will set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you are looking for a career in roadside automotive services that is rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it is easier than ever to start your journey with us.
As a Roadside Technician at RAC, you will get benefits that go the extra mile:
- Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here is what we are after:
- You are more than a mechanic. You are a problem solver, a people person, and a proud ambassador for the RAC. Whether you are on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it is fault diagnostics, the next it is a flat tyre or battery - no two jobs are the same. You will be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You will be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we have been keeping drivers moving, and today we are trusted by over 15 million members. We are also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
Roadside Mechanic in Surbiton employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic in Surbiton
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services. When you understand what we stand for, you can show how your skills as a Roadside Technician align perfectly with our mission.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you've tackled mechanical issues or provided excellent customer service. Being able to share these experiences will make you stand out during any discussions.
✨Tip Number 3
Network like a pro! Connect with current RAC employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready for a hands-on assessment! We want to see your skills in action, so brush up on your technical knowledge and be prepared to demonstrate your expertise. Show us that you're not just a mechanic, but a true RAC ambassador!
We think you need these skills to ace Roadside Mechanic in Surbiton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about helping our members, let us know about your customer service experience. Share examples of how you've gone the extra mile to solve problems for others.
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the RAC team.
Show Your Passion: We love seeing enthusiasm! Let us know why you’re excited about becoming a Roadside Technician with RAC. Your passion for the job can really make your application stand out.
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've solved mechanical issues, as this will show your expertise and confidence in the role.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will demonstrate that you're not just a mechanic, but also a people person.
✨Practice Problem-Solving Scenarios
Think about common roadside issues like flat tyres or battery failures and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview, showing that you can think on your feet and provide quick solutions.
✨Be Ready for Questions About Variety
The job involves tackling a range of challenges every day. Be prepared to discuss how you thrive in varied environments and how you adapt to different situations. Highlighting your flexibility and readiness for anything will resonate well with the interviewers.
