At a Glance
- Tasks: Provide roadside assistance and support to members in your local area.
- Company: Join RAC, a trusted name with over 128 years of service.
- Benefits: Competitive salary, generous holidays, and exclusive discounts.
- Other info: Flexible working hours with opportunities for bonuses and career growth.
- Why this job: Make a real difference by helping people get back on the road.
- Qualifications: A Level 2 light vehicle maintenance qualification and strong communication skills.
The predicted salary is between 50669 - 57000 € per year.
About the role: SuperFlex Roadside Mechanic – you’ll provide the adaptability our service relies on. You’ll work a typical 40‑hour week, with shifts between 06:00 and 02:00, often early mornings, evenings, weekends and bank holidays. You’ll be part of the Reading cluster, covering Reading, Wokingham, Bracknell, Henley‑on‑Thames, Crowthorne, Sandhurst, and you’ll start and finish at home, focusing on getting members back on the road in your local area.
Key Responsibilities:
- Provide roadside assistance to members, including fault diagnostics, flat tyre replacement, battery charging, and other on‑scene repairs.
- Maintain and manage your personal toolkit and diagnostic equipment.
- Keep accurate reports and records of visits and actions taken.
- Communicate with members and team members, ensuring calm and professional service under pressure.
- Support and advise members on vehicle safety and maintenance.
Qualifications and Experience:
- A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical and diagnostic experience.
- A customer‑focused approach and strong communication skills.
- A full UK driving licence.
- Flexibility to work at relatively short notice and travel with overnight stays if required.
Pay and Benefits:
- Base salary £50,669 with potential to earn up to £57,000 with bonuses and overtime.
- Share in success – colleague share scheme.
- Free RAC Ultimate breakdown cover from day one.
- Car salary sacrifice scheme including electric vehicle options after 12 months.
- Generous holidays – 23 days plus bank holidays, rising to 25 with service.
- Pension and life cover – up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits).
- 24/7 confidential wellbeing support helpline.
- Exclusive discounts through the Orange Savings portal.
Why RAC? For over 128 years, RAC has been trusted by more than 15 million members, and we value every voice and background. Our 4.5‑star Glassdoor rating reflects a supportive, ambitious, and growth‑oriented workplace.
Superflex Roadside Patrol - Barnstaple employer: RAC
RAC is an exceptional employer, offering a supportive and growth-oriented work environment for Superflex Roadside Mechanics in Barnstaple. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, RAC ensures that its team members feel valued and empowered. The opportunity to work locally while being part of a trusted organisation with over 128 years of experience makes this role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Superflex Roadside Patrol - Barnstaple
✨Tip Number 1
Get to know the company! Research RAC and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in. Plus, it’ll help you ask insightful questions during interviews.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your technical skills and customer service experience, as these are key for the Superflex Roadside Patrol role.
✨Tip Number 3
Dress the part! Even if the job is hands-on, showing up looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Superflex Roadside Patrol - Barnstaple
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SuperFlex Roadside Mechanic role. Highlight your relevant experience, especially in fault diagnostics and customer service, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter should tell us why you want to join RAC and how your skills align with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Qualifications:Don’t forget to mention your Level 2 light vehicle maintenance qualification and any other relevant certifications. We want to see that you have the technical know-how to get our members back on the road.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience with fault diagnostics, battery charging, and flat tyre replacements. The more specific examples you can provide, the better!
✨Show Off Your Customer Skills
Since this role involves a lot of interaction with members, practice how you'll communicate effectively under pressure. Think of scenarios where you've had to stay calm and professional while helping someone in need. This will show that you’re not just technically skilled but also customer-focused.
✨Flexibility is Key
Be prepared to talk about your flexibility regarding working hours and travel. Highlight any previous experiences where you’ve adapted to changing schedules or worked at short notice. This will demonstrate that you’re ready for the demands of the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the tools you'll be using, or the training process. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
