At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary of £35,000 with OTE of £60,000, plus bonuses and generous holidays.
- Other info: Start and finish your day at home with all tools and support provided.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and at least 2 years' experience required.
The predicted salary is between 28000 - 42000 £ per year.
About The Role
Join the RAC as a Roadside Technician. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it’s easier than ever to start your journey with us.
Benefits
- Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Why RAC?
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
What we’re after
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Roadside Technician (Patrol) - Bournville in Stratford-upon-Avon employer: Rac
Join the RAC as a Roadside Technician in Bournville, where you’ll enjoy a competitive salary and the opportunity to earn significantly more through bonuses and overtime. With a strong focus on employee growth, a supportive work culture, and benefits like free breakdown cover and a generous holiday allowance, the RAC is committed to your success and wellbeing. Experience a rewarding career that combines technical expertise with exceptional customer service, all while starting and finishing your day at home.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician (Patrol) - Bournville in Stratford-upon-Avon
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services so you can show off your knowledge during interviews. It’ll help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you’ll face all sorts of challenges. Think about past experiences where you’ve tackled tough situations and be ready to share those stories when it counts.
✨Tip Number 3
Network like a pro! Connect with current RAC employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application goes straight to us. Plus, you’ll skip the CV hassle, making it quicker for you to get started on your journey with RAC.
We think you need these skills to ace Roadside Technician (Patrol) - Bournville in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine through in your application!
Be Customer-Focused:Since this role is all about providing top-notch service, let us know about your customer service experience. Share examples of how you've gone the extra mile for customers in the past.
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and make sure to address why you’re the perfect fit for the Roadside Technician role.
Show Your Passion:We love seeing enthusiasm! Let us know why you’re excited about joining the RAC and how you can contribute to our mission of delivering excellent roadside support.
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your past experiences with diagnostics and repairs, as well as any specific challenges you've faced and how you solved them.
✨Showcase Your Customer Skills
Since the role is customer-focused, think of examples where you've provided excellent service. Prepare to share stories that highlight your ability to stay calm under pressure and reassure customers during breakdowns.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values. Understanding their commitment to innovation and customer service will help you align your answers with what they’re looking for in a Roadside Technician.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the RAC is the right fit for you. Consider asking about training opportunities or team dynamics.
