At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a leading organisation keeping the UK moving.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Start and finish your day at home with excellent career growth opportunities.
- Why this job: Make a real impact on the roadside and enjoy variety in your work every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years of experience required.
The predicted salary is between 36400 - 36400 £ per year.
About the Role
Join the RAC as a Roadside Technician. Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll receive:
- Market‑competitive base salary of £36,400 and a realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Demand‑led shifts averaging 40 hours per week, with optional overtime available.
- Start and finish on your driveway.
What you’ll need
- Level 2 light vehicle maintenance qualification (or equivalent)
- At least 2 years of post‑qualification technical, electrical and diagnostic experience
- Customer‑focused approach
- Full UK driving licence
Responsibilities
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside while combining your technical expertise with outstanding member service.
Benefits
- Strong base pay – £36,400 with realistic OTE of £61,000, plus bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options after 12 months to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays and more through our Orange Savings portal
Desired Attributes
You’re more than a mechanic – a problem solver, people person and proud ambassador for the RAC. You thrive on variety – fault diagnostics, tyre changes, battery replacements and more, all in one day. You think on your feet – trusted to make the right call for each customer, different fixes, different faces, new challenges every day.
Roadside Technician - Stoke in Stoke-on-Trent employer: RAC
The RAC is an exceptional employer for Roadside Technicians, offering a competitive salary and the opportunity to earn significantly more through bonuses and overtime. With a strong focus on employee wellbeing, generous holiday allowances, and a supportive work culture, you will thrive in a role that combines technical expertise with customer service. Starting and finishing your day at home allows for a great work-life balance while making a real impact on the roadside across Stoke.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Stoke in Stoke-on-Trent
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services so you can show off your knowledge during interviews. It’ll help you stand out as a candidate who truly gets what we’re about.
✨Tip Number 2
Network like a pro! Connect with current RAC employees on LinkedIn or at industry events. A friendly chat can give you insider tips and maybe even a referral, which can really boost your chances of landing that Roadside Technician role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to roadside assistance and vehicle maintenance. Think about specific examples from your experience that showcase your problem-solving skills and customer service prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RAC family!
We think you need these skills to ace Roadside Technician - Stoke in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills match up with what we need, so don’t hold back!
Be Customer-Focused:Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story that shows your people skills!
Tailor Your Application:Take a moment to read through the job description and align your application with it. Use similar language and phrases to show us you understand what we're looking for in a Roadside Technician.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences in detail, especially those tricky situations where you had to think on your feet.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be the face of the RAC. Prepare examples of how you've provided excellent customer service in the past. Think about times when you reassured a customer during a stressful breakdown situation.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. Practice explaining how you would handle common roadside issues like flat batteries or tyre changes, and be prepared to demonstrate your thought process.
✨Highlight Your Flexibility
The role involves a variety of tasks and challenges. Share examples of how you've adapted to changing situations in previous jobs. Emphasise your willingness to take on different responsibilities and your ability to thrive in a dynamic environment.
