At a Glance
- Tasks: Deliver planned vehicle servicing and repairs directly to members at their location.
- Company: Join the RAC's innovative SMR division, transforming mobile vehicle repair.
- Benefits: Competitive salary, flexible hours, guaranteed overtime, and generous holiday allowance.
- Other info: Access to ongoing development and a supportive work environment.
- Why this job: Enjoy independence, problem-solving, and making a real difference for members.
- Qualifications: Level 2 qualification in Light Vehicle Maintenance and 2 years' experience required.
The predicted salary is between 40170 - 52000 € per year.
Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair.
A Different Kind of RAC Role: Welcome to SMR. The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast‑growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with time, tools and support you need to do quality work.
What to expect:
- Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you.
- You’ll carry out:
- Routine servicing
- Diagnostics using advanced mobile equipment
- In‑depth repairs you’d normally complete in a workshop
- Member advice and recommendations based on your inspection
- Vehicle safety checks aligned to RAC standards
- And because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work that you can prepare for.
From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again – safely, quickly and confidently.
Why SMR is different (and why techs love it):
- Planned appointments instead of emergency responses
- Consistent workflow instead of unpredictable demands
- In‑depth repairs, not roadside temporary fixes
- Time to do the job properly, with support and parts ordering built in
- Clear schedules using RAC’s mobile service platform
What you’ll need:
- Level 2 qualification in Light Vehicle Maintenance (or equivalent)
- Minimum 2 years’ experience as a vehicle technician working on light vehicles
- A full UK driving licence with fewer than 6 points
Benefits:
- Earnings That Motivate – Market‑competitive base salary of £40,170, with the opportunity to increase earnings up to £52,000 through bonuses and premium‑rate overtime.
- Full‑time 40‑hour week, Monday–Saturday availability (8 am–8 pm), offers flexibility and stability.
- Opt‑in Guaranteed Overtime – After the first month, choose to work extra rest days at £30 per hour. One extra day a month could earn you £3,000 more per year on top of the base salary. Two extra days could give an extra £5,000.
- Tools to Drive Your Future – Start with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a salary‑sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
- Time Off That Matters – Enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. Support for work‑life balance with paid family leave, flexible schedules, and resources to help navigate personal commitments.
- Financial Security & Perks – Pension scheme with up to 6.5% matched contributions, alongside life assurance cover up to 4 × salary (10 × optional with flex benefits).
- Wellbeing That Works for You – 24/7 confidential support service available to you and household members aged 16+.
- Extras That Make a Difference – Access Orange Savings, an exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, automatically join the Colleague Share Scheme, giving you a stake in our collective success.
Who thrives here? You’re more than just great with tools – you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high‑quality service. You enjoy independence, problem solving and real variety – each job is different. From servicing and diagnostics to in‑depth repairs and reporting, you’re hands‑on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving.
The role is ideal if you want:
- Independence in a mobile role
- The stability and support of a trusted national organisation
- Ongoing development, including future EV and diagnostic skills
- A role where giving members complete peace of mind is simply part of what you do
As an equal opportunities employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.
Mobile Vehicle Technician in South Shields employer: RAC
The RAC is an exceptional employer for Mobile Vehicle Technicians, offering a structured work environment that prioritises quality over emergency responses. With competitive salaries, flexible schedules, and a strong focus on employee wellbeing and development, you will thrive in a supportive culture that values your technical skills and fosters growth. Enjoy the independence of a mobile role while being part of a trusted national organisation dedicated to delivering peace of mind to its members.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Vehicle Technician in South Shields
✨Tip Number 1
Get to know the RAC and its SMR division inside out. Familiarise yourself with their services, values, and what makes them unique. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current RAC employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in your job search.
✨Tip Number 3
Prepare for your interview by practising common questions specific to mobile vehicle technicians. Think about scenarios where you've solved problems or provided excellent customer service. The more you can relate your experience to the role, the better!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RAC family and ready to hit the ground running.
We think you need these skills to ace Mobile Vehicle Technician in South Shields
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 qualification in Light Vehicle Maintenance and any relevant experience. We want to see how your skills match up with what we need for the Mobile Vehicle Technician role!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the SMR division. We love seeing candidates who take the time to connect their experience with our needs.
Be Personable:Remember, you’ll be working directly with members, so let your personality shine through! Share examples of how you’ve provided great customer service or built relationships in previous roles. We’re looking for someone who’s not just technically skilled but also great with people.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the RAC family!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be prepared to discuss your experience with diagnostics and in-depth repairs, as well as any specific tools or equipment you've used. This will show that you're not just a great technician but also someone who understands the nuances of the job.
✨Showcase Your People Skills
Since you'll be interacting directly with members, it's crucial to demonstrate your communication skills during the interview. Share examples of how you've provided excellent customer service in the past, especially in situations where you had to explain complex issues in simple terms. This will highlight your ability to reassure and connect with customers.
✨Familiarise Yourself with RAC's SMR Division
Do your homework on the RAC and its Service, Maintenance & Repair division. Understand their approach to mobile repairs and how it differs from traditional roadside assistance. Being able to articulate why you want to work specifically for RAC will show your genuine interest in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, ongoing training opportunities, or how success is measured in the role. Asking questions shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
