At a Glance
- Tasks: Deliver planned vehicle servicing and repairs directly to members at their location.
- Company: Join the RAC's innovative SMR division, transforming mobile vehicle repair.
- Benefits: Competitive salary, flexible hours, guaranteed overtime, and generous holiday allowance.
- Other info: Access to ongoing development and a supportive work environment.
- Why this job: Enjoy independence, problem-solving, and making a real difference for members.
- Qualifications: Level 2 qualification in Light Vehicle Maintenance and 2 years' experience required.
The predicted salary is between 40170 - 52000 € per year.
Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair.
The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast‑growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with time, tools and support you need to do quality work.
What to expect
- Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you.
- You’ll carry out:
- Routine servicing
- Diagnostics using advanced mobile equipment
- In‑depth repairs you’d normally complete in a workshop
- Member advice and recommendations based on your inspection
- Vehicle safety checks aligned to RAC standards
- And because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work that you can prepare for.
From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again – safely, quickly and confidently.
Why SMR is different (and why techs love it)
- Planned appointments instead of emergency responses
- Consistent workflow instead of unpredictable demands
- In‑depth repairs, not roadside temporary fixes
- Time to do the job properly, with support and parts ordering built in
- Clear schedules using RAC’s mobile service platform
What you’ll need
- Level 2 qualification in Light Vehicle Maintenance (or equivalent)
- Minimum 2 years’ experience as a vehicle technician working on light vehicles
- A full UK driving licence with fewer than 6 points
Benefits
- Earnings That Motivate – Market‑competitive base salary of £40,170, with the opportunity to increase earnings up to £52,000 through bonuses and premium‑rate overtime.
- Full‑time 40‑hour week, Monday–Saturday availability (8 am–8 pm), offers flexibility and stability.
- Opt‑in Guaranteed Overtime – After the first month, choose to work extra rest days at £30 per hour. One extra day a month could earn you £3,000 more per year on top of the base salary. Two extra days could give an extra £5,000.
- Tools to Drive Your Future – Start with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a salary‑sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
- Time Off That Matters – Enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. Support for work‑life balance with paid family leave, flexible schedules, and resources to help navigate personal commitments.
- Financial Security & Perks – Pension scheme with up to 6.5% matched contributions, alongside life assurance cover up to 4 × salary (10 × optional with flex benefits).
- Wellbeing That Works for You – 24/7 confidential support service available to you and household members aged 16+.
- Extras That Make a Difference – Access Orange Savings, an exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, automatically join the Colleague Share Scheme, giving you a stake in our collective success.
Who thrives here?
You’re more than just great with tools – you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high‑quality service. You enjoy independence, problem solving and real variety – each job is different. From servicing and diagnostics to in‑depth repairs and reporting, you’re hands‑on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving.
The role is ideal if you want:
- Independence in a mobile role
- The stability and support of a trusted national organisation
- Ongoing development, including future EV and diagnostic skills
- A role where giving members complete peace of mind is simply part of what you do
As an equal opportunities employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.
Mobile Mechanic in South Shields employer: RAC
The RAC is an exceptional employer for Mobile Vehicle Technicians, offering a structured work environment that prioritises quality over emergency responses. With competitive salaries, guaranteed overtime options, and a strong focus on employee wellbeing and development, you will thrive in a supportive culture that values your skills and provides opportunities for growth. Enjoy the independence of a mobile role while being backed by a trusted national organisation, ensuring you can deliver peace of mind to our members every day.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Mechanic in South Shields
✨Tip Number 1
Get to know the RAC and its SMR division inside out. Familiarise yourself with their services, values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role!
✨Tip Number 2
Network like a pro! Connect with current RAC employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to mobile mechanics and customer service. Think about how you can showcase your technical skills and problem-solving abilities in real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RAC family!
We think you need these skills to ace Mobile Mechanic in South Shields
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 qualification in Light Vehicle Maintenance and any relevant experience. We want to see how your skills match up with what we need for the Mobile Mechanic role!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the SMR division. We love seeing candidates who take the time to connect their experience with our needs.
Be Personable:Remember, you’ll be the face of the RAC! Use your application to show us your people skills. Share examples of how you've provided great service or solved problems for customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the RAC family!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be prepared to discuss your experience with diagnostics and in-depth repairs, as well as any specific tools or equipment you've used. This will show that you're not just a mechanic, but a skilled technician ready for the challenges of the role.
✨Showcase Your People Skills
Since you'll be the face of the RAC, it's crucial to demonstrate your ability to communicate effectively with members. Think of examples where you've provided excellent customer service or resolved issues on the spot. This will highlight your adaptability and problem-solving skills, which are key for this mobile role.
✨Familiarise Yourself with RAC's Values
Take some time to understand the RAC's mission and values, especially regarding their SMR division. Being able to align your answers with their focus on quality service and member satisfaction will show that you're genuinely interested in the role and the company.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, ongoing training opportunities, or how success is measured in the SMR division. It shows that you're engaged and thinking about how you can contribute to the team.
