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For Companies At a Glance
- Tasks: Engage with SMEs, understand their needs, and offer tailored breakdown solutions.
- Company: Join RAC, a trusted name in the industry for over 128 years.
- Benefits: Competitive salary, bonus scheme, free parking, and onsite perks.
- Why this job: No weekends, bank holidays off, and a supportive team culture.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
- Other info: Be part of a diverse team that values your growth and contributions.
The predicted salary is between 26736 - 33000 £ per year.
RAC are recruiting for Outbound Sales & Service Executives to join our energetic team in our office in The Victoria, Salford Quays. This role is working Monday-Friday 9am - 5pm, No Weekends! - Bank Holidays off!
As an Outbound Sales Executive you will work with new small to medium business (SME) customers to try and understand their requirements and advise them of the most suitable breakdown products we could offer them to fulfil their needs. You will also be maintaining and growing relationships we have with existing customers.
We have a guaranteed Base Salary of £26,736 with an OTE up to £33,000! We believe that our talented, passionate employees deserve to feel valued, so we provide a great working environment, free parking, complimentary tea and coffee, a fabulous subsidised onsite restaurant, exciting team events.
What we offer:
- Eligibility to join our bonus scheme.
- Holidays - 23 days & bank holidays.
- Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
- Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
- FREE RAC Ultimate Complete Breakdown Service from Day One.
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
- FREE onsite parking.
- When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’.
What you'll do:
- Deliver exceptional service to our members through up-to-date regulatory compliance and knowledge ensuring we have the member at the heart of everything we do.
- Effectively engage with businesses who are thinking of joining, renewing, or leaving us, reviewing their needs and reasons for leaving.
- Following up on prospect data, inbound leads and marketing campaigns to build up and nurture a long-term pipeline of sales opportunities and maintaining a good level of conversation rate.
- Utilise data and CRM/database to record accurate details about clients and prospect data.
- Ledger management, using specialised tools to identify businesses with outstanding debt, offering alternative payment methods whilst successfully collecting invoices that are overdue to support business targets.
What you'll need:
- Experience in sales and customer service inbound/outbound.
- Work well towards KPI’s under pressure.
- Outgoing and self-motivated.
- Empathetic and able to build rapport with new and existing SME customers.
- Preferably be used to an account management approach to drive pipeline lead generation.
Need to exhibit behaviours consistent with RAC core values:
- Handle it Together
- Exceptional Service
- Raise the Bar
- Own It
Together we are all #OrangeHeroes. Be a part of our journey! We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
SME Outbound Sales Executive employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Outbound Sales Executive
✨Tip Number 1
Get to know the company inside out! Research RAC's values and culture so you can show how you fit in. When you understand what makes them tick, you can tailor your approach and impress them during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door when applying through our website.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how you can help SME customers. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the role and reinforces your enthusiasm for joining the RAC team.
We think you need these skills to ace SME Outbound Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Outbound Sales Executive role. Highlight any sales experience and customer service skills, as these are key to what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with SMEs and how you can deliver exceptional service. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s hitting sales targets or building strong customer relationships, let us know how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rac
✨Know Your Products
Before the interview, make sure you understand the breakdown products RAC offers. Familiarise yourself with how these products can meet the needs of SMEs. This will help you demonstrate your ability to advise potential customers effectively.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully engaged with customers or closed sales. Highlight your ability to build rapport and maintain relationships, as this is crucial for the Outbound Sales Executive role.
✨Understand the Company Culture
Research RAC's core values and be ready to discuss how you embody them. Show that you can handle challenges together, provide exceptional service, and are motivated to raise the bar in your work.
✨Prepare Questions
Think of insightful questions to ask during the interview. This shows your interest in the role and the company. You might ask about team dynamics, growth opportunities, or how success is measured in the sales team.
