At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Start and finish at home with all tools and support provided.
- Why this job: Make a real impact on the roadside with varied challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years' experience required.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you'll receive:
- A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
Opportunities in London and Greater London include:
- Bromley
- Heathrow
- Mayfair
- Shepherd's Bush
- Barnet
- Enfield
- Holloway
What you'll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply; it's easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay of £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Free RAC Ultimate breakdown cover from your very first day.
- Car salary sacrifice scheme includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays: 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support: 24/7 confidential support helpline for you and your family.
- Exclusive discounts: Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - London and Greater London in Shortlands employer: RAC
The RAC is an exceptional employer, offering a rewarding career as a Roadside Technician in London and Greater London. With a competitive salary, generous benefits including free breakdown cover, and a strong focus on employee growth and wellbeing, you'll thrive in a supportive work culture that values your skills and contributions. Join a trusted name with over 125 years of heritage, where every day brings new challenges and opportunities to make a real impact on the roadside.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - London and Greater London in Shortlands
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services. When you understand what we stand for, you can show us how you fit into the team during your interview.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think of examples from your past experience where you've tackled tough situations and be ready to share them with us.
✨Tip Number 3
Show off your people skills! We want someone who can connect with our members and provide top-notch service. Be prepared to discuss how you've built relationships in previous roles and how you handle customer interactions.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application and let us see your passion for the role. We can't wait to hear from you!
We think you need these skills to ace Roadside Technician - London and Greater London in Shortlands
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills match up with what we need, so don’t hold back!
Be Personable:As a Roadside Technician, you’ll be dealing with customers regularly. Use your application to showcase your customer-focused approach and problem-solving abilities. Let us know how you handle pressure and keep calm in tricky situations.
Keep It Simple:No CV is required, so keep your application straightforward and to the point. Focus on your qualifications and experiences that are most relevant to the role. We’re looking for clarity and confidence!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way to start your journey with us, and we can’t wait to see your application come through!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences in detail, especially those that showcase your problem-solving skills and customer service approach.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will demonstrate your ability to stay calm under pressure and reassure members when they need it most.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values. Understanding their commitment to innovation and customer care will help you align your answers with what they’re looking for. Show them you're not just a mechanic, but a proud ambassador for their brand.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would approach common roadside issues like flat tyres or battery failures. Being able to articulate your thought process will impress the interviewers and show your readiness for the role.
