At a Glance
- Tasks: Lead the creation and execution of digital product strategies that enhance customer experiences.
- Company: Join RAC, a leader in digital transformation with a focus on innovation.
- Benefits: Enjoy flexible hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with talented teams and drive meaningful change in a dynamic environment.
- Why this job: Make a real impact by shaping products that reach millions of customers.
- Qualifications: Experience in product management and a passion for technology and customer needs.
The predicted salary is between 60000 - 75000 £ per year.
At RAC, we're on an exciting digital transformation journey. We're looking for a Senior Digital Product Manager to play a pivotal role in defining and delivering digital products that create outstanding customer experiences while driving meaningful commercial outcomes. This is an opportunity to take ownership of a substantial product area, influence digital strategy, and work alongside talented designers, engineers, analysts and business stakeholders to deliver products that make a real difference to millions of customers.
What You'll Be Doing
As a Senior Digital Product Manager, you'll be responsible for creating and executing a product strategy that delivers measurable customer and commercial outcomes. You'll lead the end-to-end product lifecycle, from discovery and roadmap definition through to delivery, launch and optimisation. Digital products at the RAC are evolving fast. We're integrating AI and machine learning across the customer journey - from intelligent breakdown triage and automated dispatch to personalised member experiences - and we need product leaders who can help us do that well. As a Senior Digital Product Manager, you'll work at the intersection of emerging technology and real customer need, helping us move from exploration to execution on some of the most impactful initiatives in our digital roadmap. Flexible hybrid working arrangements available.
Key responsibilities include:
- Defining product strategy, vision and roadmaps aligned to RAC's commercial objectives
- Setting clear customer and business outcomes for your product area and measuring success against agreed KPIs
- Leading discovery activities to identify opportunities, validate solutions and prioritise development effort effectively
- Translating complex business challenges into clear product initiatives and actionable roadmaps
- Developing detailed requirements and collaborating closely with stakeholders across commercial, operational, regulatory and technology teams
- Working with cross-functional squads of designers, engineers and analysts to deliver high-quality solutions at pace
- Leveraging data, customer research and insights to drive product decisions and continuous improvement
- Evaluating product performance post-launch and optimising based on customer behaviour and business impact
Senior Product Manager employer: RAC
RAC in Weston-super-Mare is an excellent employer, offering a supportive work culture that values teamwork and innovation. As a Recovery Driver, you will benefit from competitive pay, extensive benefits including pension and life cover, and opportunities for personal and professional growth within a leading roadside assistance provider. Join us to make a meaningful impact while enjoying a balanced work-life schedule with our 4 on/4 off shift pattern.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like RAC!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at RAC would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at RAC through your school's career services!
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager position at RAC. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at RAC
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
