Senior Digital Product Manager β€” AI-Driven CX

Senior Digital Product Manager β€” AI-Driven CX

Full-Time 55000 - 65000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the strategy and execution of AI-driven digital products for enhanced customer experience.
  • Company: Join RAC, a forward-thinking company focused on innovation and customer satisfaction.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and customer insights.
  • Why this job: Make a real impact by optimising digital products for millions of customers.
  • Qualifications: Experience in product management and a strong understanding of data-driven decision making.

The predicted salary is between 55000 - 65000 Β£ per year.

RAC is seeking a Senior Digital Product Manager to own the strategy and execution of a major digital product area.

You will drive discovery, define roadmaps and oversee delivery with designers, engineers, and analysts to achieve measurable customer and commercial outcomes.

You will lead with data and customer insights, set KPIs, and optimise post-launch performance to maximise impact across millions of customers. Hybrid working is available.

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Senior Digital Product Manager β€” AI-Driven CX employer: RAC

RAC in Weston-super-Mare is an excellent employer, offering a supportive work culture that values teamwork and innovation. As a Recovery Driver, you will benefit from competitive pay, extensive benefits including pension and life cover, and opportunities for personal and professional growth within a leading roadside assistance provider. Join us to make a meaningful impact while enjoying a balanced work-life schedule with our 4 on/4 off shift pattern.

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Contact Details:

RAC Recruitment Team

We think you need these skills to ace Senior Digital Product Manager β€” AI-Driven CX

Product Strategy
Roadmap Development
Data-Driven Decision Making
Customer Insights Analysis
KPI Setting
Performance Optimisation
Collaboration with Designers