At a Glance
- Tasks: Provide expert roadside repairs and diagnostics to keep drivers moving.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, and generous holidays.
- Other info: Start and finish at home with a supportive team and career growth opportunities.
- Why this job: Make a real impact by solving problems and helping people every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years’ experience, you’ll receive:
- A market‑competitive base salary of £36,400 and a realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand‑led shifts averaging 40 hours per week, with optional overtime available.
Where you’ll work
You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, Hertford. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you’ll need
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years post‑qualification technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. No CV required when you apply – it's easier than ever to start your journey with us.
Benefits
- Strong base pay – £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
We're looking for
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Vehicle Technician in Saffron Walden employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Vehicle Technician in the Stevenage cluster, you'll enjoy the convenience of starting and finishing your day at home while making a real impact in your local community. With generous benefits, including a share scheme, extensive training opportunities, and a commitment to diversity and inclusion, RAC is dedicated to helping you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Vehicle Technician in Saffron Walden
✨Tip Number 1
Get to know the company! Research RAC and understand their values, mission, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! As a Roadside Technician, you'll need to demonstrate your expertise on the spot. Brush up on your diagnostic and repair skills so you can confidently tackle any question or scenario thrown your way.
✨Tip Number 3
Show off your people skills! Being a Roadside Technician isn't just about fixing cars; it's about providing excellent customer service. Be ready to share examples of how you've helped customers in the past and how you handle pressure.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and let us know why you’d be a great fit for the role. We’re excited to see your application!
We think you need these skills to ace Roadside Vehicle Technician in Saffron Walden
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills can help us keep the UK moving!
Be Personable:Since you'll be interacting with members, let your customer-focused approach shine through in your application. We love a good people person who can stay calm under pressure!
Keep It Simple:No CV is required, so don’t stress about formatting! Just fill out the application on our website and let us know why you’re the perfect fit for the Roadside Technician role.
Tailor Your Application:Take a moment to read through the job description and align your experiences with what we’re looking for. A little personal touch goes a long way in making your application stand out!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences and how you've tackled various roadside issues, like flat batteries or complex fault-finding.
✨Show Off Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare to share examples of how you've provided excellent customer service in the past. Highlight your ability to stay calm under pressure and reassure members when they need it most.
✨Familiarise Yourself with the Area
Since you'll be covering specific areas like Stevenage and Hitchin, it’s a good idea to know the local routes and common issues drivers face there. This shows your commitment and helps you stand out as someone who’s ready to hit the ground running.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the company culture. Inquire about the support and tools you'll receive, or ask about the team dynamics. This not only shows your interest but also helps you gauge if the RAC is the right fit for you.
