At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while helping drivers in need.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Start and finish at home with a supportive team and career growth opportunities.
- Why this job: Make a real impact by solving problems and helping people every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years of experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years’ experience, you’ll receive:
- A market‑competitive base salary of £36,400 and a realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand‑led shifts averaging 40 hours per week, with optional overtime available.
Where you’ll work:
You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, Hertford. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years post‑qualification technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. No CV required when you apply – it's easier than ever to start your journey with us.
Benefits:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
We're looking for:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Stevenage in Saffron Walden employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Technician in Stevenage, you'll enjoy the flexibility of starting and finishing your day at home, alongside generous benefits such as a share scheme, extensive holiday allowance, and 24/7 wellbeing support. Join a team that values your expertise and fosters a collaborative environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Stevenage in Saffron Walden
✨Tip Number 1
Get to know the company! Research RAC and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former RAC employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to roadside assistance and vehicle maintenance. Think about specific examples from your experience that showcase your problem-solving skills and customer service.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application form and let us know why you’d be a great fit for the Roadside Technician role. We can’t wait to hear from you!
We think you need these skills to ace Roadside Technician - Stevenage in Saffron Walden
Some tips for your application 🫡
Keep it Simple:When you're filling out your application, keep things straightforward. We want to see your qualifications and experience shine through without any fluff. Just be yourself and let your skills do the talking!
Show Your Passion:Make sure to express your enthusiasm for the role of Roadside Technician. We love seeing candidates who are genuinely excited about helping people and solving problems on the road. Share a quick story or two that highlights your passion!
Tailor Your Application:Take a moment to customise your application for this specific role. Highlight your Level 2 light vehicle maintenance qualification and relevant experience. We want to know how you fit into our team and what makes you the perfect candidate!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way to get your application in front of us. Plus, you won’t need a CV, so it’s super simple to start your journey with StudySmarter.
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences and how you've tackled various roadside challenges. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with members in stressful situations. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to stay calm under pressure and reassure customers when they need it most.
✨Familiarise Yourself with the Area
Since you'll be covering areas like Stevenage and Hitchin, it’s a good idea to familiarise yourself with these locations. Knowing the local roads and potential trouble spots can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Ask about the team dynamics, training opportunities, or how success is measured in the role.
