At a Glance
- Tasks: Provide expert roadside repairs and diagnostics to keep drivers moving.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, and generous holidays.
- Other info: Enjoy a supportive culture with opportunities for growth and development.
- Why this job: Make a real impact while solving diverse challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you’ll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
Where you’ll work:
You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, and Hertford. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post‑qualification technical, electrical, and diagnostic experience.
- A customer‑focused approach.
- A full UK driving licence.
Responsibilities:
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
Set‑up and support:
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast‑paced, and full of variety – this is it.
Benefits:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
What we’re after:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft.
You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done.
You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Rescue Mechanic in Saffron Walden employer: RAC
The RAC is an exceptional employer, offering a rewarding career as a Roadside Technician with competitive pay and the flexibility to start and finish your day at home. With a strong focus on employee growth, generous benefits including free breakdown cover, and a supportive work culture that values every voice, you'll thrive in a dynamic environment where no two days are the same. Join a trusted name in roadside assistance and make a real impact in your local community while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Rescue Mechanic in Saffron Walden
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and what we stand for. When you show genuine enthusiasm for our mission during interviews, it’ll really set you apart from the crowd.
✨Tip Number 2
Network like a pro! Connect with current RAC employees on LinkedIn or at local events. A friendly chat can lead to insider tips and maybe even a referral – which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the Roadside Technician role. Highlight your problem-solving abilities and customer service skills – they’re key in this job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RAC family!
We think you need these skills to ace Roadside Rescue Mechanic in Saffron Walden
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience. We want to see how your skills can help us keep the UK moving!
Be Customer-Focused:Since you'll be working directly with our members, it's crucial to demonstrate your customer service skills. Share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application:Take a moment to tailor your application to the job description. Use keywords from the listing to show that you understand what we're looking for in a Roadside Technician.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the road to joining our team!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences and how you've tackled various roadside challenges. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Show Off Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare to share examples of how you've provided excellent customer service in the past. Highlight your ability to stay calm under pressure and reassure members during stressful situations – this is key to making a great impression.
✨Familiarise Yourself with the RAC
Do some research on the RAC's history, values, and what sets them apart from other roadside assistance providers. Understanding their mission and how they support their technicians will help you align your answers with their expectations and demonstrate your enthusiasm for joining the team.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about common roadside issues like flat batteries or tyre changes, and be ready to explain how you would approach these problems. This will showcase your technical expertise and your readiness to tackle real-world challenges.
