At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary of £40,000 with OTE of £60,000, plus bonuses and generous holidays.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Start and finish at home with all tools and support provided for your success.
Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Vehicle Technician employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Vehicle Technician
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with their values, services, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll need to think on your feet. Try some mock scenarios or even quiz friends on car issues to sharpen your skills before the interview.
✨Tip Number 3
Show off your customer service skills! The RAC is all about helping people in need. Share stories from your past experiences where you’ve gone above and beyond for customers to demonstrate your commitment.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you’re keen on joining the RAC family!
We think you need these skills to ace Roadside Vehicle Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story about making someone's day better!
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and let us know why you’re the perfect fit for the RAC team.
Show Your Passion: Let your enthusiasm for the role come through in your application. We’re looking for someone who’s not just a mechanic but a proud ambassador for the RAC. Show us why you’re excited to join our team!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've solved problems on the roadside, as this will show your expertise and confidence in handling various situations.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to stay calm under pressure and reassure customers during stressful breakdown situations.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about different roadside challenges you might face and how you would approach them. This will demonstrate your ability to think on your feet and make quick decisions.
✨Research the RAC
Familiarise yourself with the RAC's history, values, and services. Understanding what makes the RAC unique will help you align your answers with their mission and show your genuine interest in being part of their team.