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- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary of £35,000 with OTE of £60,000, plus bonuses and generous holidays.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Start and finish at home with all tools and support provided for your success.
The predicted salary is between 28000 - 42000 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need:
• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
• A customer-focused approach
• A full UK driving licence
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you\’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety – this is it.
No CV required when you apply – it\’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
Roadside Technician - York employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - York
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with their values and services. When you chat with them, drop in some knowledge about their history and what makes them tick. It shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll need to think on your feet. Try role-playing scenarios with friends or family where you have to diagnose and fix a 'breakdown'. This will help you feel more confident during interviews.
✨Tip Number 3
Show off your customer service skills! The RAC is all about helping people, so be ready to share examples of how you've gone above and beyond for customers in the past. It’s all about that personal touch!
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application form and let us know why you’d be a great fit for the team. We can’t wait to hear from you!
We think you need these skills to ace Roadside Technician - York
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about helping our members, let us know about your customer service experience. Share examples of how you've gone above and beyond to solve problems for others – it’ll really make your application stand out!
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and don’t forget to express your enthusiasm for the role – we love seeing genuine interest!
Tailor Your Application: Read through the job description carefully and tailor your application to match what we're looking for. Mention specific skills or experiences that relate directly to the responsibilities of a Roadside Technician – it shows us you’re the right fit!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've solved problems on the roadside, as this will show your expertise and confidence in handling various situations.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you've turned a stressful situation into a positive experience for someone – that’s what they want to hear!
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical roadside scenarios. Practice thinking on your feet by role-playing these situations with a friend or family member. This will help you articulate your thought process and decision-making skills under pressure.
✨Demonstrate Your Passion
Let your enthusiasm for the role shine through! Talk about why you want to work for the RAC specifically and how you align with their values. Showing that you’re not just looking for any job, but are genuinely excited about this opportunity, can set you apart from other candidates.
