At a Glance
- Tasks: Deliver expert roadside repairs and diagnostics while providing top-notch customer service.
- Company: Join the RAC, a leading name in roadside assistance across the UK.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Start and finish at home with flexible shifts and excellent career growth opportunities.
- Why this job: Make a real impact on the road while enjoying variety in your daily tasks.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years of experience required.
The predicted salary is between 36400 - 36400 £ per year.
About the Role
Join the RAC as a Roadside Technician. Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll receive:
- Market‑competitive base salary of £36,400 and a realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Demand‑led shifts averaging 40 hours per week, with optional overtime available.
- Start and finish on your driveway.
What you’ll need
- Level 2 light vehicle maintenance qualification (or equivalent)
- At least 2 years of post‑qualification technical, electrical and diagnostic experience
- Customer‑focused approach
- Full UK driving licence
Responsibilities
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside while combining your technical expertise with outstanding member service.
Benefits
- Strong base pay – £36,400 with realistic OTE of £61,000, plus bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options after 12 months to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays and more through our Orange Savings portal
Desired Attributes
- You’re more than a mechanic – a problem solver, people person and proud ambassador for the RAC.
- You thrive on variety – fault diagnostics, tyre changes, battery replacements and more, all in one day.
- You think on your feet – trusted to make the right call for each customer, different fixes, different faces, new challenges every day.
Roadside Technician - Stoke employer: RAC
The RAC is an exceptional employer for Roadside Technicians in Stoke, offering a competitive salary and the opportunity to earn significantly more through bonuses and overtime. With a strong focus on employee wellbeing, generous holiday allowances, and a supportive work culture, you will thrive in a role that combines technical expertise with customer service. Enjoy the unique advantage of starting and finishing your day at home while making a real impact on the roadside.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Stoke
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, attend local meet-ups, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a knack for roadside repairs, consider creating a short video showcasing your expertise. Share it on social media or send it directly to potential employers. It’s a great way to stand out from the crowd!
✨Tip Number 3
Prepare for the interview by practising common questions related to roadside assistance and vehicle diagnostics. We recommend role-playing with a friend to build your confidence and ensure you can articulate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on the road to success!
We think you need these skills to ace Roadside Technician - Stoke
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills match up with what we need, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the Roadside Technician role. Use keywords from the job description to show us you understand what we're looking for and how you fit in.
Be Personable:Since this role is all about customer service, let your personality shine through! Share examples of how you've helped customers in the past, and show us you're a people person.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on that opportunity!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences in detail, especially those tricky situations where you had to think on your feet.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be the face of the RAC. Prepare examples of how you've provided excellent customer service in the past. Think about times when you reassured a customer during a stressful breakdown situation.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. Practice explaining how you would handle common roadside issues like flat tyres or battery failures, and be clear about your thought process.
✨Demonstrate Your Passion
Let your enthusiasm for the role shine through! Talk about why you love being a technician and how you enjoy tackling new challenges. This will show them you're not just looking for a job, but a chance to make a real impact on the roadside.
