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- Tasks: Provide expert roadside repairs and diagnostics while delivering top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: No CV required to apply; start your journey with us easily!
The predicted salary is between 28000 - 42000 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
Opportunities in the North West: Blackburn, Liverpool, Warrington, Sheffield, Oldham/Bury.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - North West employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - North West
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services. When you understand what we stand for, you can show us how you fit into the team during your interview.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think of examples from your past experiences where you’ve tackled issues head-on and be ready to share them with us.
✨Tip Number 3
Show off your customer service skills! We love people who can connect with our members. Be prepared to discuss how you've gone above and beyond for customers in previous roles – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application and let us see your passion for the role. We can’t wait to hear from you!
We think you need these skills to ace Roadside Technician - North West
Some tips for your application 🫡
Keep it Relevant: When you're writing your application, make sure to highlight your experience and skills that are directly related to the Roadside Technician role. We want to see how your qualifications match what we're looking for, so don’t hold back on showcasing your technical expertise!
Show Your Personality: We’re not just looking for a list of qualifications; we want to know who you are! Let your personality shine through in your application. Share examples of how you've solved problems or provided excellent customer service in the past. This helps us see if you’d be a great fit for our team.
Be Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon unless it's relevant. We appreciate straightforward communication, so get to the point while still being engaging. Remember, we want to understand your journey without getting lost in the details!
Apply Through Our Website: It’s super easy to apply! Just head over to our website and fill out the application form. No CV required, so you can get started on your journey with us in no time. We can’t wait to hear from you and hopefully welcome you to the RAC family!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience with diagnostics and repairs, as well as any specific tools or techniques you’ve used in the past.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in previous roles, especially in high-pressure situations. This will show that you can stay calm and professional when it matters most.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life roadside situations. Think about how you would handle various breakdown scenarios, from flat tyres to complex faults. Practising these responses will help you demonstrate your problem-solving skills effectively.
✨Highlight Your Flexibility
The role involves a variety of tasks and unpredictable challenges. Be prepared to discuss how you adapt to changing situations and manage your time effectively. Sharing specific examples of your adaptability will make you stand out as a candidate who thrives in dynamic environments.
