At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, generous holidays, and wellbeing support.
- Other info: No CV required to apply; start your journey with us easily.
- Why this job: Make a real impact on the roadside while enjoying a dynamic and rewarding career.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
The predicted salary is between 28000 - 42000 £ per year.
About the role
Join the RAC as a Roadside Technician
Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
Start and finish on your driveway. Demand‑led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need & Qualifications
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years\' post‑qualification technical, electrical, and diagnostic experience
- A customer‑focused approach
- A full UK driving licence
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
Benefits
- Strong base pay – £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success – join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – from your very first day
- Car salary sacrifice scheme – includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – save on tools, tech, holidays, and more through our Orange Savings portal
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
No CV required when you apply – it\'s easier than ever to start your journey with us.
Roadside Technician - Milton Keynes in Kettering employer: Rac
The RAC is an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee growth and wellbeing. As a Roadside Technician in Milton Keynes, you'll enjoy the flexibility of starting and finishing your day at home, alongside generous benefits such as free breakdown cover, a share scheme, and access to exclusive discounts. With over 128 years of heritage, the RAC fosters an environment where your skills are valued, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Milton Keynes in Kettering
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our services and values. When you understand what we stand for, you can show us how you fit into the team during your interview.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about past experiences where you've tackled issues head-on and be ready to share those stories with us.
✨Tip Number 3
Show off your customer service skills! We want to see that you're not just a mechanic but also a people person. Be prepared to discuss how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application and let us know why you’re the perfect fit for the Roadside Technician role at RAC.
We think you need these skills to ace Roadside Technician - Milton Keynes in Kettering
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused:Since you'll be dealing with members on the roadside, it's crucial to showcase your customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love a good story!
Keep It Simple:No need for a CV here! Just fill out the application on our website and keep it straightforward. We appreciate clarity and directness, so make sure your answers are easy to read and understand.
Express Your Passion:Let us know why you want to join the RAC and what excites you about being a Roadside Technician. We’re looking for people who are not just skilled but also genuinely enthusiastic about helping others on the road!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific examples of past repairs or challenges you've faced, as this will show your expertise and problem-solving skills.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare to share experiences where you've gone above and beyond for a customer. Highlight your ability to stay calm under pressure and how you reassure members during stressful situations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life roadside scenarios. Think about how you'd handle different breakdown situations, from simple tyre changes to complex diagnostics. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Your Adaptability
The role involves a variety of tasks, so be prepared to discuss how you adapt to changing situations. Share examples of times when you've had to think on your feet and make quick decisions, showcasing your flexibility and readiness for anything that comes your way.
