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- Tasks: Deliver mechanical roadside repairs and diagnostics while providing top-notch customer service.
- Company: Trusted roadside assistance provider with a focus on quality support.
- Benefits: Competitive salary, generous holidays, share scheme, and 24/7 wellbeing support.
- Why this job: Combine your technical skills with customer service to make a real difference on the road.
- Qualifications: Level 2 vehicle maintenance qualification and full driving license required.
- Other info: Fast-paced environment with great earning potential and career growth.
The predicted salary is between 28000 - 42000 £ per year.
A trusted roadside assistance provider is seeking a Roadside Technician in East Midlands to deliver mechanical roadside repairs and diagnostics. The position offers a competitive salary of £35,000, with an OTE of £60,000, alongside benefits like generous holidays, a share scheme, and 24/7 wellbeing support.
Ideal candidates will have a Level 2 vehicle maintenance qualification and a full driving license, along with crucial problem-solving and customer service skills. The role combines technical expertise with outstanding member service.
Roadside Technician — Fast-Paced Auto Diagnostics & Support employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician — Fast-Paced Auto Diagnostics & Support
✨Tip Number 1
Get your hands dirty! Before you even step into an interview, make sure you brush up on your mechanical skills. Practise diagnosing common issues and think about how you'd explain your process to a customer. This will show that you're not just book-smart but also practical.
✨Tip Number 2
Show off your people skills! As a Roadside Technician, you'll be dealing with customers in stressful situations. Prepare some examples of how you've provided excellent service in the past. We want to see that you can keep calm and help out when it counts!
✨Tip Number 3
Network like a pro! Connect with other technicians or professionals in the automotive industry. Join forums or local meet-ups to share experiences and tips. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're genuinely interested in joining our team. Don't miss out on the chance to land that £35,000 role with great benefits!
We think you need these skills to ace Roadside Technician — Fast-Paced Auto Diagnostics & Support
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 vehicle maintenance qualification and any relevant experience in your application. We want to see how your technical skills can shine in the role of a Roadside Technician!
Customer Service is Key: Since this role involves a lot of interaction with members, don’t forget to showcase your customer service skills. Share examples of how you've solved problems for customers in the past – it’ll make you stand out to us!
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to show that you understand what we’re looking for. It helps us see that you’re a perfect fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and diagnostics skills. Be ready to discuss specific repairs you've handled in the past and how you approached problem-solving in those situations.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, prepare examples that highlight your ability to communicate effectively and provide excellent service under pressure. Think about times when you turned a challenging situation into a positive experience for a customer.
✨Demonstrate Your Problem-Solving Abilities
Prepare to tackle hypothetical scenarios during the interview. Practice explaining your thought process when diagnosing issues and how you would prioritise tasks in a fast-paced environment. This will show them you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to training and development or how they support their technicians in the field. This demonstrates your enthusiasm and commitment to the position.
