At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a leading name in roadside assistance across the UK.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Enjoy flexible shifts, start from home, and access exclusive discounts.
- Why this job: Make a real impact by helping people on the road every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years of experience required.
The predicted salary is between 36400 - 36400 € per year.
About the Role
Join the RAC as a Roadside Technician. Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll receive:
- Market‑competitive base salary of £36,400 and a realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Demand‑led shifts averaging 40 hours per week, with optional overtime available.
- Start and finish on your driveway.
What you’ll need
- Level 2 light vehicle maintenance qualification (or equivalent)
- At least 2 years of post‑qualification technical, electrical and diagnostic experience
- Customer‑focused approach
- Full UK driving licence
Responsibilities
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside while combining your technical expertise with outstanding member service.
Benefits
- Strong base pay – £36,400 with realistic OTE of £61,000, plus bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options after 12 months to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays and more through our Orange Savings portal
Desired Attributes
You’re more than a mechanic – a problem solver, people person and proud ambassador for the RAC. You thrive on variety – fault diagnostics, tyre changes, battery replacements and more, all in one day. You think on your feet – trusted to make the right call for each customer, different fixes, different faces, new challenges every day.
Roadside Technician - Edinburgh employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that values your expertise as a Roadside Technician. With opportunities for growth, generous benefits including free breakdown cover and a share in our success, plus the flexibility of starting and finishing your day at home, you’ll find a rewarding career that makes a real difference in the lives of our members across Edinburgh and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Edinburgh
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and what we stand for. When you show up for an interview, let your passion for keeping the UK moving shine through.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to demonstrate your problem-solving abilities. Think of real-life scenarios where you've tackled challenges head-on – these stories will impress us!
✨Tip Number 3
Don’t underestimate the power of a good first impression. Dress smartly and arrive on time. A friendly smile and a confident handshake can set the tone for a great conversation about your future with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to join the RAC family. We can’t wait to see your application!
We think you need these skills to ace Roadside Technician - Edinburgh
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills match up with what we need, so don’t hold back!
Be Customer-Focused:Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love a good story that shows your people skills!
Tailor Your Application:Take a moment to tweak your CV and cover letter to fit the Roadside Technician role. Use keywords from the job description to show us you’re the perfect fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences in detail, especially those tricky situations where you had to think on your feet.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be the face of the RAC. Prepare examples of how you've provided excellent customer service in the past. Think about times when you reassured a customer during a stressful breakdown situation.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle specific roadside issues like a flat battery or a complex fault. Practise explaining your thought process clearly and confidently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of vehicles you'll be working on, or how the RAC supports its technicians. This shows your genuine interest in the role and the company.
