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- Tasks: Provide expert roadside repairs and diagnostics while delivering top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary of £36,400 with OTE of £61,000, plus bonuses and generous holidays.
- Other info: Start and finish at home with all tools and support provided for your success.
- Why this job: Make a real impact on the road while enjoying a rewarding and varied career.
- Qualifications: A Level 2 light vehicle maintenance qualification and 2 years' technical experience required.
The predicted salary is between 36400 - 36400 £ per year.
About The Role
Join the RAC as a Roadside Technician. Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
Opportunities in the East Midlands: Northampton, Derby, Chesterfield.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension.
Roadside Technician - East Midlands employer: RAC
Contact Detail:
RAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - East Midlands
✨Tip Number 1
Get to know the RAC inside out! Research our values, mission, and what makes us tick. This way, when you chat with us, you can show how your skills as a Roadside Technician align perfectly with our goals.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with us, be ready to share your experiences in vehicle maintenance and customer service. Highlight those moments where you’ve gone above and beyond to help someone out on the road.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current RAC employees on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you when you apply through our website.
✨Tip Number 4
Be proactive! If you see an opportunity to showcase your skills, like volunteering for roadside assistance events or joining automotive forums, jump in. It shows us you’re passionate about the role and ready to hit the ground running!
We think you need these skills to ace Roadside Technician - East Midlands
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service, let us know about your customer service experience. Share examples of how you've gone the extra mile for customers in the past.
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you a great fit for the team.
Show Your Enthusiasm: We love candidates who are excited about the role! Let us know why you want to join RAC and how you can contribute to keeping the UK moving. Your passion can really make you stand out!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your hands-on experience with diagnostics and repairs, as this role is all about solving problems on the spot.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with members who may be stressed or in a hurry. Prepare examples of how you've provided excellent customer service in the past, highlighting your ability to stay calm and reassuring under pressure.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values. Understanding their commitment to innovation and customer care will help you align your answers with what they stand for, showing that you're not just looking for any job, but specifically want to be part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the types of vehicles you'll be working on or how the team collaborates during busy periods.