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For Companies At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Earn a competitive salary of £35,000 with OTE of £60,000, plus bonuses and generous holidays.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: No CV needed to apply; start your journey with us easily!
The predicted salary is between 35000 - 60000 £ per year.
Overview
Join the RAC as a Roadside Technician. You’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. You’ll start and finish your day at home, tackling challenges head-on and making a real impact on the roadside, combining technical expertise with outstanding member service.
You’ll be provided with a RAC van, fuel card, full uniform, essential tools, and diagnostic kit to set you up for success from day one.
What you’ll receive
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you’ll need
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
Role responsibilities
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Benefits
- Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
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Roadside Technician - Bournemouth employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Bournemouth
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with their values, services, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll need to think on your feet. Try some mock scenarios or even role-play with a mate to get comfortable with handling different roadside situations.
✨Tip Number 3
Don’t forget to showcase your customer service skills! The RAC is all about helping people, so be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website for a smoother process! It’s super easy and you won’t need a CV. Just fill in the details and let us know why you’re the perfect fit for the RAC team!
We think you need these skills to ace Roadside Technician - Bournemouth
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about providing top-notch service, share examples of how you've gone above and beyond for customers in the past. We love seeing that customer-first attitude!
Keep It Simple: No need for a CV! Just fill out the application on our website and keep it straightforward. We’re looking for genuine passion and a good fit for the team, so let your personality come through.
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention specific experiences that relate to roadside repairs and diagnostics – it’ll make you stand out!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific examples of repairs you've handled, as this will show your expertise and confidence in the role.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare to share experiences where you've provided excellent service or resolved customer issues. Highlighting your people skills can set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical roadside situations. Think about how you'd handle various breakdown scenarios, from flat tyres to complex faults. Practising these responses can help you demonstrate your problem-solving abilities.
✨Dress the Part
Even though it's a technical role, first impressions matter! Dress smartly for the interview to show that you take the opportunity seriously. It reflects your professionalism and respect for the RAC's values.
