At a Glance
- Tasks: Help drivers in need by fixing vehicles on the roadside and providing exceptional customer service.
- Company: Join RAC, the UK's leading breakdown service provider with a supportive team culture.
- Benefits: Earn a competitive salary, enjoy 23 days holiday, and access exclusive discounts.
- Why this job: Make a real difference by helping people while growing your skills in a dynamic environment.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Be part of a diverse team and enjoy career growth opportunities with cutting-edge technology.
The predicted salary is between 28000 - 42000 £ per year.
Roadside Mechanic -Telford
At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £35,000, complimented by an average OTE ranging from £43,000 to £53,000.
- Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC
- Holiday allowance of 23 days & bank holidays rising to 25 with service
- No additional travel time – Start and finish on your driveway
- Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options
- FREE RAC Ultimate Complete Breakdown Service from Day One
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more
As a Roadside Mechanic you will need:
- A Level 2 light vehicle maintenance qualification (or equivalent)
- Demonstrative technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
As a Roadside Mechanic, you\’ll handle diverse breakdowns and technical issues, making technical expertise essential. With a base pay of £35,000, your earning potential is unlimited, with average earnings between £43,000 to £53,000.
You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members.
Roadside support is at the very heart of our business, our Roadside Mechanics deliver an exceptional and much needed service for our members. Our patrols will be out and about dealing face-to-face with our members, handling breakdowns, offering technical support and delivering the same exceptional service that they’ve come to expect from the RAC. If you have a passion for working with vehicles and helping others, it might be time to consider a career as an RAC Roadside Mechanic!
Roadside Mechanic - Telford employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic - Telford
✨Tip Number 1
Get to know the company! Research RAC and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former RAC employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to roadside mechanics and customer service. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the RAC family.
We think you need these skills to ace Roadside Mechanic - Telford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for vehicles and helping others shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service to our members.
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience, especially your Level 2 light vehicle maintenance qualification. We love seeing how your skills match up with what we need, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there.
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be prepared to discuss your qualifications and any relevant experience you have with diagnostics and repairs. The more confident you are in your skills, the better you'll impress the interviewers.
✨Show Your Customer Focus
Since this role is all about helping customers, think of examples where you've gone the extra mile for someone. Whether it’s a time you resolved a tricky issue or provided exceptional service, sharing these stories will highlight your customer-focused approach.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving abilities. They might ask how you'd handle a specific breakdown situation. Practise thinking on your feet and explaining your thought process clearly, as this will showcase your technical expertise and quick thinking.
✨Understand RAC's Values
Familiarise yourself with RAC's mission and values. Knowing what they stand for and how they operate will help you align your answers with their expectations. It shows that you're genuinely interested in being part of their team and contributing to their success.