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- Tasks: Join our team as a Roadside Mechanic, helping drivers in need with technical support.
- Company: RAC is the UK's leading breakdown service provider, dedicated to exceptional customer service.
- Benefits: Enjoy competitive salary, share scheme, 23 days holiday, and free breakdown service from day one.
- Why this job: Be part of a growing team, work with cutting-edge technology, and make a real difference.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence are required.
- Other info: Flexible working hours with no set roster; perfect for those who thrive on variety.
The predicted salary is between 42000 - 55000 £ per year.
- Colleague Share Scheme a unique opportunity to become a co-owner of our business and share in the future success of RAC
- Holiday allowance of 23 days & bank holidays rising to 25 with service
- No additional travel time – Start and finish on your driveway
- Option to join RACs Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
- Car salary sacrifice scheme after 12 months of employment, where youll enjoy significant tax savings, including electric vehicle options
- FREE RAC Ultimate Complete Breakdown Service from Day One
- Access to Orange Savings, our online discounts portal offering 1000s of savings on high street retailers, supermarkets, holidays, tech and much, much more
At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer acompetitivebase salary of 48,720.98complimented by an average OTE ranging from 50,000to 54,000.
As a Roadside Mechanic you will need:
- A Level 2 light vehicle maintenance qualification (or equivalent)
- Demonstrative technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
- Flexibility to work at relatively short notice
- Open to travel and overnight stays if necessary
In this role youll work the equivalent of 40 hours per week without a set roster. This means you will receive your roster seven days in advance, while the core hours that you are scheduled to work will be sent three days in advance. You will work within the hours of 0600 and 0200. Your shift patterns will include evenings, early mornings, weekends and bank holidays.
You will benefit from acomprehensive induction, and youllalso haveaccess to the latest vehicle technology,along withsupportfrom ourtechnical team. You could also develop yourcareer furtherwithin ourgrowing business.
Roadside support is at the veryheart ofour business, asour RoadsideMechanics deliver an exceptional andmuch neededservicefor ourmembers. Our patrols will be out and aboutdealing face-to-face with our members, handling breakdowns, offering technicalsupport anddelivering the same exceptional service that theyve come toexpect fromthe RAC. If you have a passion for working with vehicles andhelping others,it mightbe time to consider a career as an RACRoadside Mechanic!
Roadside Mechanic - (SF) Stevenage (Royston) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic - (SF) Stevenage (Royston)
✨Tip Number 1
Familiarise yourself with the latest vehicle technology and diagnostic tools. Being knowledgeable about current trends and advancements in the automotive industry will not only impress your interviewers but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Highlight your customer service skills during any discussions or interviews. Since the role involves face-to-face interactions with members, showcasing your ability to handle customer queries and provide exceptional service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours and travel. The role requires adaptability to various shift patterns, so emphasising your willingness to work evenings, weekends, and even overnight stays will show that you're a great fit for the team.
✨Tip Number 4
Network with current RAC employees or join relevant online forums. Engaging with those already in the company can provide valuable insights into the culture and expectations, which can help you tailor your approach when applying for the Roadside Mechanic position.
We think you need these skills to ace Roadside Mechanic - (SF) Stevenage (Royston)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 light vehicle maintenance qualification and any relevant technical, electrical, and diagnostic experience. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and flexibility. Mention your willingness to work varied hours and your ability to handle breakdowns effectively, as these are key aspects of the role.
Showcase Relevant Experience: In your application, provide specific examples of past experiences where you successfully dealt with vehicle issues or provided excellent customer service. This will help illustrate your capability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rac
✨Showcase Your Technical Skills
Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience you have. Be prepared to discuss specific technical challenges you've faced and how you resolved them, as this will demonstrate your expertise to the interviewers.
✨Emphasise Customer Service
Since the role involves direct interaction with customers, it's crucial to convey your customer-focused approach. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns with RAC's commitment to exceptional service.
✨Be Flexible and Adaptable
The job requires flexibility in working hours and the possibility of overnight stays. During the interview, express your willingness to adapt to varying schedules and travel requirements, showcasing your readiness to meet the demands of the role.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the role and the company. Inquire about the training process, opportunities for career development, and how the team supports each other in challenging situations.