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- Tasks: Join our team as a Roadside Mechanic, helping drivers in need with technical support.
- Company: RAC is the UK's leading breakdown service provider, known for exceptional customer service.
- Benefits: Enjoy a competitive salary, share scheme, flexible working, and extensive employee perks.
- Why this job: Be part of a supportive culture, work with cutting-edge technology, and make a real difference.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence are required.
- Other info: Flexible hours with no set roster; enjoy a comprehensive induction and career development opportunities.
The predicted salary is between 48720 - 54000 £ per year.
About The Role
At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer acompetitivebase salary of £48,720.98 complimented by an average OTE ranging from £50,000to £54,000.
- Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC
- Holiday allowance of 23 days & bank holidays rising to 25 with service
- No additional travel time – Start and finish on your driveway
- Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options
- FREE RAC Ultimate Complete Breakdown Service from Day One
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more
As a Roadside Mechanic you will need:
- A Level 2 light vehicle maintenance qualification (or equivalent)
- Demonstrative technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
- Flexibility to work at relatively short notice
- Open to travel and overnight stays if necessary
In this role you’ll work the equivalent of 40 hours per week without a set roster. This means you will receive your roster seven days in advance, while the core hours that you are scheduled to work will be sent three days in advance. You will work within the hours of 0600 and 0200. Your shift patterns will include evenings, early mornings, weekends and bank holidays.
You will benefit from acomprehensive induction, and you’llalso haveaccess to the latest vehicle technology,along withsupportfrom ourtechnical team. You could also develop yourcareer furtherwithin ourgrowing business.
Roadside support is at the veryheart ofour business, asour RoadsideMechanics deliver an exceptional andmuch neededservicefor ourmembers. Our patrols will be out and aboutdealing face-to-face with our members, handling breakdowns, offering technicalsupport anddelivering the same exceptional service that they’ve come toexpect fromthe RAC. If you have a passion for working with vehicles andhelping others,it mightbe time to consider a career as an RACRoadside Mechanic!
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Roadside Mechanic (SF) - Harlow employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic (SF) - Harlow
✨Tip Number 1
Familiarise yourself with the latest vehicle technology and diagnostic tools. Being knowledgeable about the equipment you’ll be using can give you an edge during interviews, as it shows your commitment to staying updated in the field.
✨Tip Number 2
Highlight your customer service skills during any discussions or interviews. Since this role involves face-to-face interactions with members, demonstrating your ability to handle customer queries and provide exceptional service will set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours and travel. The role requires adaptability, so showcasing your willingness to work evenings, weekends, and potentially stay overnight will show that you’re a great fit for the team.
✨Tip Number 4
Network with current RAC employees if possible. Engaging with them can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Roadside Mechanic (SF) - Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 light vehicle maintenance qualification and any relevant technical, electrical, and diagnostic experience. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and flexibility. Mention your passion for working with vehicles and helping others, as this aligns with the RAC's values.
Highlight Relevant Experience: In your application, emphasise any previous roles where you provided roadside assistance or worked in a similar field. Include specific examples of how you handled breakdowns or provided technical support.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Roadside Mechanic role.
How to prepare for a job interview at Rac
✨Showcase Your Technical Skills
Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant technical experience during the interview. Be prepared to discuss specific examples of diagnostic challenges you've faced and how you resolved them.
✨Demonstrate Customer Focus
Since this role involves direct interaction with customers, it's crucial to convey your customer-focused approach. Share experiences where you went above and beyond to assist a customer or resolve an issue, showcasing your commitment to excellent service.
✨Be Ready for Flexibility
The job requires flexibility in working hours and potential travel. During the interview, express your willingness to adapt to varying shift patterns and discuss any previous experiences where you successfully managed unpredictable schedules.
✨Research the Company Culture
Familiarise yourself with RAC's values and commitment to diversity and inclusion. Mentioning how your personal values align with the company's culture can demonstrate that you're not just looking for a job, but a place where you can contribute positively.
