At a Glance
- Tasks: Analyse member behaviour and drive changes to enhance retention and revenue.
- Company: Join RAC, a leader in consumer roadside assistance with a focus on member experience.
- Benefits: Enjoy hybrid working, exposure to senior stakeholders, and opportunities for professional growth.
- Other info: Dynamic role with excellent career development opportunities.
- Why this job: Make a real impact on member experience while driving growth in a fast-paced environment.
- Qualifications: Experience in retention strategies and strong analytical skills are essential.
The predicted salary is between 35000 - 42000 £ per year.
RAC is seeking a Retention Manager for its Consumer Roadside division to own retention performance and proposition delivery for the membership base. You will analyse member behaviour, identify opportunities to improve retention and revenue, and drive changes that enhance the member experience.
Based in Bradley Stoke with hybrid working (2 office days, 3 days remote), this full-time role offers exposure to senior stakeholders and a fast-paced environment, with opportunities to develop commercially.
Retention Manager - Drive Growth & Member Experience employer: RAC
RAC in Weston-super-Mare is an excellent employer, offering a supportive work culture that values teamwork and innovation. As a Recovery Driver, you will benefit from competitive pay, extensive benefits including pension and life cover, and opportunities for personal and professional growth within a leading roadside assistance provider. Join us to make a meaningful impact while enjoying a balanced work-life schedule with our 4 on/4 off shift pattern.
