At a Glance
- Tasks: Provide expert roadside repairs and diagnostics to get drivers back on the road.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Start and finish at home with local work and excellent career growth opportunities.
- Why this job: Make a real impact while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you'll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
Where you'll work:
You'll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, and Hertford. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you'll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most.
We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it.
As a Roadside Technician at RAC, you'll get benefits that go the extra mile:
- Strong base pay - £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover - From your very first day.
- Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays - 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support - 24/7 confidential support helpline for you and your family.
- Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here's what we're after:
You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Roadside Rescue Mechanic in Puckeridge employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Technician in the Stevenage area, you'll enjoy the convenience of starting and finishing your day at home, alongside generous benefits such as a share scheme, free breakdown cover, and a strong focus on professional development. Join us to make a meaningful impact while enjoying a rewarding career in roadside automotive services.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Rescue Mechanic in Puckeridge
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and what we stand for. When you understand our mission, you can tailor your approach during interviews to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a Roadside Technician. Think about how you'd handle different breakdown situations and be ready to share your experiences.
✨Tip Number 3
Show off your people skills! Remember, you're not just fixing cars; you're providing reassurance to our members. Be prepared to discuss how you've handled customer interactions in the past and how you keep calm under pressure.
✨Tip Number 4
Apply through our website! It’s super easy and means you’ll be in the loop for any updates. Plus, it shows you’re keen on joining the RAC family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Rescue Mechanic in Puckeridge
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills can help us keep our members moving!
Be Customer-Focused:Since you'll be interacting with our members, it's crucial to showcase your customer service skills. Share examples of how you've gone the extra mile for customers in the past.
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the Roadside Technician role.
Show Your Passion:Let us know why you're excited about joining the RAC. Whether it's your love for problem-solving or helping people, we want to feel your enthusiasm through your application!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences and how you've tackled various roadside challenges. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with members regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve had to reassure a distressed driver or explain a technical issue in simple terms. This will highlight your people skills and customer-focused approach.
✨Familiarise Yourself with the RAC
Do some research on the RAC's history, values, and services. Understanding what makes the RAC unique will help you align your answers with their mission. Plus, it shows genuine interest in the company, which is always a plus in an interview!
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during your interview. Think about common roadside issues like flat tyres or battery failures and how you would handle them. Being able to articulate your thought process and solutions will demonstrate your technical expertise and readiness for the role.
