Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help clients navigate property insurance claims and advocate for fair settlements.
- Company: Join a supportive team in Franklin, TN, known for its vibrant community and growth opportunities.
- Benefits: Enjoy competitive pay, major medical, dental, vision, and 401k options.
- Why this job: Make a real difference while building a meaningful career in a dynamic environment.
- Qualifications: Strong communication skills and proficiency in Excel; prior experience preferred but not required.
- Other info: Some overnight travel required; perfect for those who love investigative work and client interaction.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Are you passionate about helping people through complex property insurance claims? We are looking for a skilled, detail-oriented, and client-focused Public Insurance Adjuster to join our growing team in Franklin, TN — a vibrant community known for its charming downtown, welcoming atmosphere, and high quality of life. This is a Direct Hire role with a competitive salary and an exciting mix of fieldwork, client advocacy, and administrative responsibilities.
Key Responsibilities:
• Advocate for residential and commercial policyholders in property loss claims.
• Assess and document property damage on-site, including compiling detailed inventories.
• Interpret insurance policy language to determine claim coverage.
• Negotiate with insurance company adjusters to secure fair settlements for clients.
• Assist clients in recreating lost inventories using photos, physical evidence, and vendor visits.
• Prepare reports and track claims using Excel, inventory software, and Salesforce.
• Deliver excellent customer service from initial contact through claim resolution.
• Coordinate insurance proceeds and track disbursements.
• Travel to loss sites and vendor locations (some overnight travel required).
• Support special projects and help improve internal claims processes.
What We’re Looking For:
• Strong communication and negotiation skills.
• Customer-first mindset with professionalism and empathy.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficiency in Microsoft Excel; experience with CRM systems (Salesforce preferred).
Preferred Experience:
• Prior experience as a public adjuster or representing policyholders.
• Familiarity with Personify, NOAH, or similar AMS systems.
• Background in HVAC, general contracting, construction, or home inspection is a plus.
Why Join Us?
This role is ideal for someone who enjoys investigative work, client interaction, and advocating for fair outcomes. If you’re ready to make a real difference while building a meaningful career in insurance adjusting — and want to enjoy all that Franklin’s thriving community has to offer — we want to hear from you!
Apply today to join our team!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1137
Company Description
Company Description
Public Claims Adjuster (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Claims Adjuster (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with common property insurance claims and the specific challenges policyholders face. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who have experience as public adjusters. Attend local events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your negotiation skills and provide examples of how you've successfully advocated for clients in the past. This will showcase your ability to secure fair settlements, which is a key responsibility of the role.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailor your approach to align with their mission, emphasising your customer-first mindset and commitment to excellent service during any interactions.
We think you need these skills to ace Public Claims Adjuster (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property insurance claims, client advocacy, and any specific skills mentioned in the job description, such as proficiency in Microsoft Excel and CRM systems like Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping clients through complex claims. Mention specific examples of how you've successfully negotiated settlements or advocated for policyholders in the past.
Highlight Relevant Skills: Emphasise your strong communication and negotiation skills in your application. Provide examples of how you've used these skills in previous roles to achieve positive outcomes for clients.
Showcase Your Investigative Experience: If you have experience in investigative work or related fields, make sure to include this in your application. Discuss how this experience has prepared you for assessing property damage and documenting claims effectively.
How to prepare for a job interview at Rac
✨Know Your Stuff
Familiarise yourself with the intricacies of property insurance claims. Understand common terms and processes, as well as the specific responsibilities of a Public Claims Adjuster. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've effectively communicated with clients or negotiated settlements in the past. Be ready to discuss how you handle difficult conversations and advocate for clients.
✨Demonstrate Empathy and Customer Focus
This position requires a customer-first mindset. Think of instances where you've gone above and beyond for a client or resolved a challenging situation. Highlighting your empathy will show that you understand the emotional aspect of dealing with property loss.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to multitask. Practice responding to hypothetical situations related to assessing damage, negotiating with insurance companies, or managing multiple claims simultaneously.
