At a Glance
- Tasks: Join us as a Plumbing Service Technician, handling repairs and installations while boosting sales.
- Company: HELP has been serving families with HVAC, plumbing, and electrical services for over 80 years.
- Benefits: Enjoy competitive pay, health insurance, paid time off, and training opportunities.
- Why this job: Be part of a supportive team that values honesty and quality work, ensuring job security.
- Qualifications: Experience in plumbing and sales is preferred; strong communication skills are essential.
- Other info: We provide training for those new to the industry—no prior expertise needed!
The predicted salary is between 42000 - 72000 £ per year.
Job Description
Job Summary:
We are seeking a highly motivated and results-driven Plumbing Service Technician to join our dynamic team. This role combines hands-on plumbing service with a strong focus on customer relations and sales growth. You will be responsible for troubleshooting, repairing, and installing plumbing systems, as well as identifying sales opportunities for related products and services. If you are a driven Plumbing professional, we encourage you to apply for this exciting opportunity to join our team.
Key Responsibilities:
- Perform plumbing diagnostics, repairs, and installations for residential and commercial clients.
- Provide maintenance and emergency plumbing services.
- Ensure all work is compliant with safety and building codes.
- Identify sales opportunities and recommend plumbing products or services to clients.
- Present product features, benefits, and pricing to potential customers.
- Meet or exceed sales targets by securing new business and upselling services.
- Provide excellent customer service, build relationships, and ensure client satisfaction
- Complete service reports, sales orders, and maintain accurate records of customer interactions.
Qualifications:
- Experience in plumbing service and repair (residential or commercial).
- Proven sales experience, preferably in the plumbing or home services industry.
- Strong communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid plumbing license (if required) and driver’s license.
Benefits:
- Competitive salary plus commission-based incentives.
- Health, dental, and vision insurance.
- Paid time off (PTO) and holiday pay.
- Training and development opportunities.
- Company vehicle or transportation reimbursement.
#HLP2
About HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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Plumbing Service Technician (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Service Technician (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the latest plumbing technologies and techniques. Being knowledgeable about modern tools and methods can set you apart from other candidates and show that you're committed to staying current in the field.
✨Tip Number 2
Brush up on your sales skills, as this role requires identifying and recommending products to clients. Consider role-playing scenarios where you practice presenting product features and benefits to potential customers.
✨Tip Number 3
Network with professionals in the plumbing industry. Attend local trade shows or join plumbing associations to meet people who might provide insights or even refer you to job openings.
✨Tip Number 4
Prepare for the interview by thinking of examples from your past work that demonstrate your problem-solving skills and customer service excellence. Be ready to discuss how you've successfully handled challenging situations in plumbing service.
We think you need these skills to ace Plumbing Service Technician (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant plumbing experience and any sales achievements. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for plumbing and customer service. Mention specific experiences where you successfully diagnosed and repaired plumbing issues or identified sales opportunities.
Showcase Your Skills: In your application, emphasise your strong communication skills and ability to work independently. Provide examples of how you've built relationships with clients and exceeded sales targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rac
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on plumbing experience in detail. Highlight specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your problem-solving abilities and technical expertise.
✨Emphasise Customer Service
Since this role involves a strong focus on customer relations, be ready to share examples of how you've provided excellent customer service in the past. Discuss how you build relationships with clients and ensure their satisfaction.
✨Demonstrate Sales Acumen
Prepare to talk about your sales experience, especially in the plumbing or home services industry. Think of instances where you identified sales opportunities and successfully upsold products or services to clients.
✨Understand Safety and Compliance
Familiarise yourself with safety and building codes relevant to plumbing. Be ready to discuss how you ensure compliance in your work, as this is crucial for the role and shows your commitment to quality and safety.