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- Tasks: Help patients determine Medicaid eligibility in a hospital setting.
- Company: Join Hospital Referral Services, a top-rated workplace dedicated to patient support.
- Benefits: Enjoy paid training, 401(k) matching, and up to 10 days PTO in your first year!
- Why this job: Make a real impact by assisting those in need while working in a supportive environment.
- Qualifications: Customer service experience preferred; basic computer skills and multitasking ability required.
- Other info: Immediate start available with potential monthly bonuses after 90 days.
Job Description
Start Date: Immediately
Pay: $17.50/hr. + monthly bonus potential after 90 days ($0- $400)
Hours: Monday- Friday, 8:00am- 4:30pm
Who is Hospital Referral Services?
Hospital Referral Services has an opening on site at Summa Health with travel to Barberton Hospital as needed and we are looking for self-motivated professionals to add to our growing team. If helping people is something you enjoy, this may be the right job for you.
No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected has happened. Hospital Referral Services on-sites screen and help patients' bedside to see what assistance programs the uninsured or underinsured may be eligible to receive.
HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.
Our employees voted us Top Workplaces 3 years in a row!
The Onsite Medicaid Eligibility Representative will be responsible for:
- Reviewing the hospital work queue or census to identify uninsured patients.
- Screening/Interviewing patient's bedside in an Emergency Room/Hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity.
- High volume of walking and standing. (70% – 80% of your shift)
- Completing applications for Medicaid benefits and charity programs as needed.
- Maintaining a positive working relationship with co-workers, hospital staff and patients.
- Abiding by HIPAA rules and regulations to protect patients' privacy.
- Meeting production goals and objectives as assigned by hospital and management on a monthly basis.
- Maintaining confidentiality of account information at all times.
PM21
Requirements:
Work Requirements:
- Previous customer service experience preferred.
- Must have basic computer skills.
- Must be able to multitask and type minimum 30 WPM
- Must have reliable transportation.
- Good attendance and dependability is essential.
- Successful completion of drug and background test required.
- Annual Flu shots, COVID 19 Vaccine and TB testing required.
Our Benefits:
- 100% Paid Training
- 401(k) matching
- Paid Time off (PTO) – Up to 10 days your first year!
- 8 Paid Holidays – Including your birthday!
- Referral Program
- Employee Assistance Program (EAP)
- Growth & Continued Training
- Dental & Vision insurance
- Health insurance (including Long & Short-Term Disability)
- Life insurance (Company Paid)
EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.
PM21
Compensation details: 17.5-17.5 Hourly Wage
PI1b966c240115-25405-38011538
Onsite Medicaid Eligibility Representative (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Medicaid Eligibility Representative (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Medicaid and the eligibility process. Understanding the ins and outs of Medicaid will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous customer service experience during your conversations. This role requires strong interpersonal skills, so be ready to share examples of how you've successfully assisted others in the past.
✨Tip Number 3
Prepare to discuss your ability to multitask and work in a fast-paced environment. Since you'll be interacting with patients in a hospital setting, demonstrating your capability to handle multiple responsibilities is crucial.
✨Tip Number 4
Be ready to talk about your reliability and attendance record. This job requires dependability, so sharing instances where you've shown commitment can set you apart from other candidates.
We think you need these skills to ace Onsite Medicaid Eligibility Representative (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Onsite Medicaid Eligibility Representative position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: Emphasise any previous customer service experience or roles where you assisted individuals in navigating complex processes. Use specific examples to demonstrate your ability to help others, especially in a healthcare setting.
Showcase Your Skills: Mention your basic computer skills and typing speed, as well as your ability to multitask. If you have experience working in high-pressure environments, be sure to include that as it relates to the fast-paced hospital setting.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your passion for helping people and your motivation for applying to Hospital Referral Services. Make sure to connect your personal values with the company's mission to assist patients in need.
How to prepare for a job interview at Rac
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Onsite Medicaid Eligibility Representative. Familiarise yourself with the Medicaid process and the types of assistance programs available, as this will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since previous customer service experience is preferred, be prepared to discuss your past roles. Highlight specific examples where you successfully assisted customers or clients, especially in challenging situations.
✨Demonstrate Your Multitasking Ability
This role requires multitasking and handling a high volume of work. Be ready to share examples from your previous jobs where you managed multiple tasks effectively, particularly in fast-paced environments.
✨Emphasise Your Dependability
Good attendance and reliability are essential for this position. Be sure to mention your punctuality and commitment to your previous roles, as well as any strategies you use to maintain a strong attendance record.
