At a Glance
- Tasks: Provide expert roadside repairs and diagnostics to keep drivers moving.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, and generous holidays.
- Other info: Start and finish at home with excellent career growth opportunities.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and customer-focused attitude required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you’ll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
Where you’ll work:
You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, and Hertford. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it's easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Stevenage in Norfolk employer: RAC
The RAC is an exceptional employer, offering a rewarding career as a Roadside Technician in Stevenage with a competitive salary and the opportunity to earn significantly more through bonuses. Our supportive work culture prioritises employee growth, providing comprehensive training and resources to ensure your success while allowing you to start and finish your day at home, making for a perfect work-life balance. With generous benefits, including free breakdown cover and a colleague share scheme, we are committed to your wellbeing and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Stevenage in Norfolk
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services so you can chat confidently about how you can contribute. When you apply through our website, it shows you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think of examples from your experience where you've tackled tough situations and be ready to share them during interviews.
✨Tip Number 3
Show off your customer service skills! We want people who can connect with our members and provide reassurance. Be prepared to discuss how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Roadside Technician - Stevenage in Norfolk
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills can help us keep the UK moving!
Be Personable:As a Roadside Technician, you'll be interacting with members regularly. Let your customer-focused approach shine through in your application – we love a good people person!
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and let us know why you're the perfect fit for the role.
Show Your Passion:We’re looking for someone who’s not just a mechanic but a problem solver. Share your enthusiasm for the job and how you tackle challenges head-on – we want to see your passion for roadside assistance!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences and how you've tackled various roadside challenges. The more specific examples you can provide, the better!
✨Show Off Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare to demonstrate your customer-focused approach during the interview. Think of scenarios where you've provided excellent service or calmed a stressed-out driver – these stories will showcase your people skills.
✨Familiarise Yourself with the Area
Since you'll be covering areas like Stevenage and Hitchin, it’s a good idea to familiarise yourself with these locations. Knowing the common issues drivers face in these areas can help you stand out as someone who is proactive and knowledgeable about the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Roadside Technician. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
