At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, share scheme, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the roadside with varied challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: No CV required to apply; start your journey with us easily.
The predicted salary is between 35000 - 60000 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
Opportunities in East England:
- Cambridge
- Chelmsford
- Norwich
- Peterborough
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Mobile Vehicle Technician in Norfolk employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician in Norfolk
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services. When you understand what we stand for, you can show us how you fit into the team during interviews.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about past experiences where you've tackled issues head-on and be ready to share those stories.
✨Tip Number 3
Show off your customer service skills! We love people who can connect with our members. Be prepared to discuss how you've gone above and beyond for customers in previous roles.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application and let us see your passion for becoming a part of the RAC family!
We think you need these skills to ace Mobile Vehicle Technician in Norfolk
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine in the role of a Roadside Technician!
Be Customer-Focused: Since this role is all about helping our members, let us know about your customer service experience. Share examples of how you've gone the extra mile to solve problems for others.
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and focus on what makes you a great fit for the RAC team.
Show Your Passion: We love seeing enthusiasm! Tell us why you want to join the RAC and how you can contribute to keeping the UK moving. Your passion for the job can really make your application stand out.
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific repairs you've handled and the tools you used. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you calmed a stressed customer or went the extra mile to help someone out.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical roadside situations. Think about how you'd handle a flat battery or a complex fault-finding scenario. Practising these responses will help you demonstrate your quick thinking and confidence under pressure.
✨Express Your Passion for Variety
The role involves tackling different challenges every day. Share your enthusiasm for this variety during the interview. Talk about how you thrive in dynamic environments and enjoy the unpredictability of roadside assistance.