At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, and generous holidays.
- Other info: Start and finish at home with a supportive team and excellent career growth opportunities.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years' experience required.
Join the RAC as a Roadside Technician. Join the team that keeps the UK moving.
As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you'll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
Where you'll work: You'll be part of the Swindon cluster, covering areas like Swindon, Royal Wootton Bassett, Marlborough, Cirencester, Chippenham (west). We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you'll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most.
You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply; it's easier than ever to start your journey with us.
As a Roadside Technician at RAC, you'll get benefits that go the extra mile:
- Strong base pay £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success: Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover from your very first day.
- Car salary sacrifice scheme includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays: 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support: 24/7 confidential support helpline for you and your family.
- Exclusive discounts: Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here's what we're after:
You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Swindon in New Town employer: RAC
The RAC is an exceptional employer, offering a rewarding career as a Roadside Technician in Swindon with a competitive salary and the opportunity to earn significantly more through bonuses. Our supportive work culture prioritises employee growth, providing comprehensive training and resources to ensure your success from day one. With flexible working arrangements that allow you to start and finish at home, along with generous benefits including wellbeing support and exclusive discounts, the RAC is committed to keeping you moving both on and off the road.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Swindon in New Town
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with their values and services. When you show up for an interview, drop in some knowledge about their history and what they stand for. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll need to think on your feet. Try some mock scenarios with friends or family where you have to diagnose a 'fault' and come up with a solution. This will help you feel more confident during the real deal.
✨Tip Number 3
Don’t underestimate the power of a good first impression! Dress smartly and arrive on time for your interview. A friendly smile and a confident handshake can go a long way in making you memorable to the hiring team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you’re tech-savvy and ready to embrace the digital side of things, which is a big plus in today’s job market.
We think you need these skills to ace Roadside Technician - Swindon in New Town
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience. We want to see how your skills match up with what we need for the Roadside Technician role!
Be Personable:Since this role is all about customer service, let your personality shine through! Share examples of how you've helped customers in the past or solved problems on the spot. We love a good story!
Keep It Simple:No CV needed, so keep your application straightforward and to the point. Just focus on what makes you a great fit for the job and why you want to join us at RAC. We’re excited to hear from you!
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be prepared to discuss your experience with diagnostics and repairs, as well as any specific challenges you've faced in the past. This will show that you're not just a mechanic, but a problem solver who can think on your feet.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with members regularly. Think of examples where you've provided excellent customer service or resolved conflicts. Highlighting your people skills will demonstrate that you understand the importance of being a friendly and reassuring presence during stressful situations.
✨Familiarise Yourself with the RAC
Do some research on the RAC's history, values, and services. Understanding their mission and how they support their members will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the company and the role.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific roadside situations. Think through various scenarios, like dealing with a difficult customer or diagnosing a complex fault. Practising your responses will help you articulate your thought process clearly during the interview.
