At a Glance
- Tasks: Join RAC as a Mobile Vehicle Technician, providing services and repairs at customers' locations.
- Company: RAC is a trusted brand in vehicle rescue, committed to customer service since 1897.
- Benefits: Enjoy a competitive salary, flexible hours, holiday allowance, and various perks including discounts and pension contributions.
- Why this job: Experience variety in your work, interact with customers, and enjoy ongoing training and career progression.
- Qualifications: Must have a level 2 light vehicle maintenance qualification and 3 years of practical experience.
- Other info: Join a supportive team with access to personal support services and a share scheme after probation.
The predicted salary is between 38000 - 48000 £ per year.
About The Role
Join the RAC. Together, we’re going places. Feeling stuck? Join us for a career that gives you freedom, progression and a great work-life balance. Enjoy the benefits of a 40-hour week, without the boredom of the same four walls.
RAC Mobile Mechanics bring their technical expertise to our customers' doors. They do car services, repairs and diagnostics at customers' homes or workplaces. And we’ve got a fantastic opportunity for skilled, field-based vehicle technicians to join our rapidly growing team.
We bring the van, tools and bookings - you bring your personality, customer-service and experience. You’ll have the full support of a network of other mobile mechanics, roadside technicians, in-house experts and RAC professionals. Plus, enjoy ongoing training and the potential to progress your career.
What you’ll get with the RAC:
- You’ll enjoy a market leading base salary of £38,625 and the chance to boost your earnings to £48,000 with bonuses and overtime.
- Full time hours with the opportunity to work overtime paid at premium rates.
- Work pattern of 40-hours weekly, Monday to Saturday between 8am - 8pm.
- Holiday allowance of 23 days (rising to 25 with service) + bank holidays.
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
- Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
- 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering.
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household.
- Car salary sacrifice scheme after 12 months of employment. You’ll enjoy significant tax savings, including electric vehicle options.
- Free RAC Ultimate Complete Breakdown Service from day one.
- Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more.
- Once you’ve passed probation, you’ll automatically join our Colleague Share Scheme, awarding you a share value. The value of this increases as the business continues to grow.
Interested? Here’s what we’re looking for:
- You’re a friendly face. One of the best things about this job? You’re not a faceless worker in a garage. You’ll be interacting with customers at every appointment - answering questions, giving advice and representing the RAC.
- You love variety. You’ll be carrying out services, diagnostics, repairs and checks on peoples driveways. But the job’s about so much more. Stock, reporting and talking to customers - it’s all down to you.
- You can think on your feet. We trust our mechanics to make the best decisions for our customers. You’ll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day.
You’ll need:
- A level 2 light vehicle maintenance qualification (or equivalent).
- A minimum of 3 years practical experience as a vehicle technician in the motor trade working with different types of light vehicles.
- A full UK driving licence with less than 6 points.
About us
The RAC have been rescuing the nation’s drivers since 1897. We’re one of the country’s most well-known and trusted brands. As our business goes from strength to strength, we’re looking for skilled Vehicle Technicians to join our team. We’re committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Mobile Vehicle Technician - Stevenage employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Stevenage
✨Tip Number 1
Familiarise yourself with the RAC's values and mission. Understanding what drives the company will help you align your responses during any interviews or conversations, showcasing that you're not just a skilled technician but also a great cultural fit.
✨Tip Number 2
Prepare to discuss your customer service skills in detail. Since you'll be interacting with customers directly, think of specific examples where you've provided excellent service or resolved issues effectively, as this will demonstrate your suitability for the role.
✨Tip Number 3
Network with current RAC employees if possible. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Showcase your adaptability and problem-solving skills. Be ready to share experiences where you've had to think on your feet or tackle unexpected challenges, as these qualities are essential for a mobile technician working in varied environments.
We think you need these skills to ace Mobile Vehicle Technician - Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a vehicle technician. Emphasise your qualifications, such as the level 2 light vehicle maintenance qualification, and detail your practical experience in the motor trade.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and customer service skills. Mention why you are excited about the opportunity to work with RAC and how your experience aligns with their needs.
Highlight Your Problem-Solving Skills: In your application, provide examples of how you've successfully dealt with various vehicle issues in the past. This will demonstrate your ability to think on your feet and make decisions for customers.
Show Enthusiasm for the Role: Express your passion for mobile mechanics and the variety it offers. Mention how you enjoy interacting with customers and providing them with excellent service, which is key for this position.
How to prepare for a job interview at Rac
✨Show Your Personality
As a Mobile Vehicle Technician, you'll be interacting with customers regularly. Make sure to showcase your friendly and approachable nature during the interview. This will help demonstrate that you can represent the RAC well in front of clients.
✨Highlight Your Experience
With a minimum of 3 years practical experience required, be prepared to discuss specific examples from your past roles. Talk about the types of vehicles you've worked on and any unique challenges you've faced, as this will show your technical expertise.
✨Demonstrate Problem-Solving Skills
The role requires thinking on your feet and making quick decisions. Prepare to share instances where you've successfully diagnosed and resolved issues under pressure. This will illustrate your ability to handle the variety of fixes you'll encounter in the field.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, ongoing training, and career progression. This shows your genuine interest in the role and helps you understand how you can grow within the company.