At a Glance
- Tasks: As a Mobile Vehicle Technician, you'll perform services, repairs, and diagnostics at customers' locations.
- Company: Join the RAC, a trusted brand in vehicle rescue since 1897, committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, flexible hours, generous holiday allowance, and various perks including a pension scheme.
- Why this job: Experience variety daily, interact with customers, and enjoy ongoing training and career progression opportunities.
- Qualifications: You need a level 2 light vehicle maintenance qualification and 3 years of practical experience.
- Other info: Work with a supportive team and enjoy the freedom of working outside traditional garage settings.
The predicted salary is between 43625 - 52000 £ per year.
- A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable)
- A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities
- 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays.
As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage.
No CV required when you apply – it\’s easier than ever to start your journey with us.
- Earnings That Motivate – enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability
- Opt-in Guaranteed Overtime – after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It\’s your choice – more flexibility, more reward.
- Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
- Time Off That Matters – enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
- Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
- Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
- Extras That Make a Difference – access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.
- You\’re someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about.
- You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
- Level 2 light vehicle maintenance qualification (or equivalent)
- At least 3 years\’ hands-on experience as a vehicle technician working with a range of light vehicles
- A full UK driving licence with fewer than 6 points
Mobile Vehicle Technician - Hemel Hempstead employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Hemel Hempstead
✨Tip Number 1
Familiarise yourself with the RAC's values and mission. When you understand what drives the company, you can tailor your conversations to show how your skills and personality align with their goals.
✨Tip Number 2
Prepare to discuss your customer service experience in detail. Since this role involves direct interaction with customers, showcasing your ability to communicate effectively and handle various situations will set you apart.
✨Tip Number 3
Highlight your adaptability and problem-solving skills during any discussions. The role requires thinking on your feet, so be ready to share examples of how you've successfully tackled unexpected challenges in the past.
✨Tip Number 4
Network with current or former RAC employees if possible. They can provide insights into the company culture and expectations, which can help you better prepare for interviews and demonstrate your genuine interest in the role.
We think you need these skills to ace Mobile Vehicle Technician - Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a vehicle technician. Emphasise your qualifications, such as your level 2 light vehicle maintenance qualification, and detail your practical experience in the motor trade.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and customer service skills. Mention why you are interested in working for RAC and how your experience aligns with their values and the role's requirements.
Showcase Your Technical Skills: In your application, provide specific examples of your technical expertise. Discuss the types of repairs and diagnostics you have performed, and how you have successfully resolved issues for customers in the past.
Highlight Your Interpersonal Skills: Since this role involves interacting with customers, make sure to highlight your communication skills. Share experiences where you provided excellent customer service or resolved conflicts effectively.
How to prepare for a job interview at Rac
✨Show Your Personality
As a Mobile Vehicle Technician, you'll be interacting with customers regularly. Make sure to showcase your friendly and approachable personality during the interview. This will help demonstrate that you can represent the RAC well and build rapport with clients.
✨Highlight Your Experience
With a minimum of 3 years practical experience required, be prepared to discuss specific examples from your past roles. Talk about the types of vehicles you've worked on, the challenges you've faced, and how you've resolved them. This will show your technical expertise and problem-solving skills.
✨Demonstrate Customer Service Skills
Customer service is key in this role. Be ready to share instances where you've gone above and beyond for a customer or how you've handled difficult situations. This will illustrate your ability to think on your feet and provide excellent service.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, ongoing training opportunities, or the tools and technology used. This shows your genuine interest in the position and helps you assess if it's the right fit for you.