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- Tasks: As a Mobile Vehicle Technician, you'll perform services, repairs, and diagnostics at customers' locations.
- Company: Join the RAC, a trusted brand in vehicle rescue since 1897, dedicated to customer service.
- Benefits: Enjoy a competitive salary, flexible hours, holiday allowance, and various perks including a pension scheme.
- Why this job: Experience variety daily, interact with customers, and enjoy ongoing training and career progression.
- Qualifications: You need a level 2 light vehicle maintenance qualification and 3 years of practical experience.
- Other info: Join a supportive team with access to discounts and a share scheme after probation.
Join the RAC. Together, we’re going places. Feeling stuck? Join us for a career that gives you freedom, progression and a great work-life balance. Enjoy the benefits of a 40-hour week, without the boredom of the same four walls.
RAC Mobile Mechanics bring their technical expertise to our customers' doors. They do car services, repairs and diagnostics at customers' homes or workplaces. We have a fantastic opportunity for skilled, field-based vehicle technicians to join our rapidly growing team. We bring the van, tools and bookings - you bring your personality, customer-service and experience.
You’ll have the full support of a network of other mobile mechanics, roadside technicians, in-house experts and RAC professionals. Plus, enjoy ongoing training and the potential to progress your career.
What you’ll get with the RAC:
- You’ll enjoy a market leading base salary of £38,625 and the chance to boost your earnings to £48,000 with bonuses and overtime.
- Full time hours with the opportunity to work overtime paid at premium rates.
- Work pattern of 40-hours weekly, Monday to Saturday between 8am - 8pm.
- Holiday allowance of 23 days (rising to 25 with service) + bank holidays.
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
- Option to join RAC's Group Personal Pension scheme where we will match/contribute up to 6.5% on qualifying earnings.
- 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering.
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household.
- Car salary sacrifice scheme after 12 months of employment. You’ll enjoy significant tax savings, including electric vehicle options.
- Free RAC Ultimate Complete Breakdown Service from day one.
- Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more.
Once you’ve passed probation, you’ll automatically join our Colleague Share Scheme, awarding you a share value. The value of this increases as the business continues to grow.
Interested? Here’s what we’re looking for:
- You’re a friendly face. One of the best things about this job? You’re not a faceless worker in a garage. You’ll be interacting with customers at every appointment - answering questions, giving advice and representing the RAC.
- You love variety. You’ll be carrying out services, diagnostics, repairs and checks on people's driveways. But the job’s about so much more. Stock, reporting and talking to customers - it’s all down to you.
- You can think on your feet. We trust our mechanics to make the best decisions for our customers. You’ll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day.
You’ll need:
- A level 2 light vehicle maintenance qualification (or equivalent).
- A minimum of 3 years practical experience as a vehicle technician in the motor trade working with different types of light vehicles.
- A full UK driving licence with less than 6 points.
About us: The RAC have been rescuing the nation’s drivers since 1897. We’re one of the country’s most well-known and trusted brands. As our business goes from strength to strength, we’re looking for skilled Vehicle Technicians to join our team. We’re committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Mobile Vehicle Technician employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician
✨Tip Number 1
Familiarise yourself with the RAC's values and mission. When you understand what drives the company, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Prepare to discuss specific examples from your past experience that demonstrate your technical skills and customer service abilities. Think of scenarios where you successfully solved problems or provided exceptional service to customers.
✨Tip Number 3
Network with current or former RAC employees if possible. They can provide insights into the company culture and expectations, which can help you stand out during the interview process.
✨Tip Number 4
Show enthusiasm for the mobile aspect of the role. Highlight any previous experience working in varied environments or on-the-go, as this will demonstrate your adaptability and readiness for the job.
We think you need these skills to ace Mobile Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a vehicle technician. Emphasise your qualifications, such as your level 2 light vehicle maintenance qualification, and detail your practical experience in the motor trade.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and customer service skills. Mention why you are excited about the opportunity to work with RAC and how your experience aligns with their needs.
Highlight Your Skills: In your application, clearly outline your technical skills and ability to think on your feet. Provide examples of how you've successfully handled various repairs and diagnostics in the past.
Follow Application Instructions: Ensure that your application is complete and follows the instructions provided in the job description. Double-check for any specific requirements or documents needed before submitting your application.
How to prepare for a job interview at Rac
✨Show Your Customer Service Skills
As a Mobile Vehicle Technician, you'll be interacting with customers regularly. Make sure to highlight your customer service experience during the interview. Share specific examples of how you've successfully handled customer queries or complaints in the past.
✨Demonstrate Technical Expertise
Be prepared to discuss your technical skills and experiences in detail. Bring up specific types of repairs or diagnostics you've performed, and be ready to explain your thought process when tackling various vehicle issues. This will show your depth of knowledge and problem-solving abilities.
✨Emphasise Your Adaptability
The role involves working in different environments and dealing with a variety of vehicles. Share examples of how you've adapted to changing situations in previous jobs. This could include working under pressure or adjusting to unexpected challenges while on the job.
✨Research the RAC
Familiarise yourself with the RAC's history, values, and services. Understanding the company's mission and how they support their employees will help you align your answers with their expectations. It also shows your genuine interest in being part of their team.
