At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, and generous holidays.
- Other info: Start and finish at home with excellent career growth opportunities.
- Why this job: Make a real impact on the road while enjoying a dynamic and varied work environment.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you’ll receive:
- Market‑competitive base salary of £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand‑led shifts averaging 40 hours per week, with optional overtime available.
Opportunities in the North West Region: Oldham / Bury, Stockport, Warrington.
What you’ll need:
- Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post‑qualification technical, electrical and diagnostic experience.
- Customer‑focused approach.
- Full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools and diagnostic kit all provided.
Benefits that go the extra mile:
- Strong base pay – £36,400 and realistic OTE of £61,000.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays and more through our Orange Savings portal.
About the role: You’re more than a mechanic. You’re a problem solver, a people person and a proud ambassador for the RAC. You stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’re equipped and ready for every call‑out. You think on your feet and will be trusted to make the right call for each customer.
Why RAC? For more than 128 years, we’ve been keeping drivers moving. We’re trusted by over 15 million members and have a 4.5‑star Glassdoor rating showing a supportive and ambitious workplace. We welcome people from every background, value every voice and back your growth every step of the way.
Roadside Technician - North West in Milnrow employer: RAC
The RAC is an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Technician in the North West, you'll enjoy flexible working hours, generous holiday allowances, and access to exclusive discounts, all while making a meaningful impact on our members' lives. With a strong commitment to diversity and inclusion, the RAC fosters an environment where every voice is valued, ensuring you have the tools and support needed to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - North West in Milnrow
✨Tip Number 1
Get to know the RAC inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills and be ready to demonstrate them. You might get asked to solve a problem on the spot, so brush up on your diagnostics and repair techniques to impress the hiring team.
✨Tip Number 3
Show off your customer service skills! As a Roadside Technician, you'll be interacting with members regularly. Share examples of how you've gone above and beyond for customers in past roles during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the RAC family.
We think you need these skills to ace Roadside Technician - North West in Milnrow
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills match up with what we need, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the Roadside Technician role. Use keywords from the job description to show us you understand what we're looking for and how you fit in.
Be Personable:Since this role is all about customer service, let your personality shine through! Share examples of how you've helped customers in the past or solved problems on the spot.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role right away!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences in detail, especially those that showcase your problem-solving skills and customer service approach.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will demonstrate your ability to stay calm under pressure and reassure members when they need it most.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values. Understanding what makes them tick will help you align your answers with their mission. Highlight how your personal values resonate with theirs, especially around teamwork and member focus.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the training process for new technicians or how the team collaborates during busy periods.
