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- Tasks: Join our team as a Medical Receptionist, managing patient check-ins and records.
- Company: Medix is a rapidly growing company recognised for its positive workplace culture.
- Benefits: Enjoy hands-on training, a supportive environment, and competitive pay of $18-$21/hour.
- Why this job: Be part of a patient-focused practice that values teamwork and professional growth.
- Qualifications: Prior medical front desk experience is required; training in ophthalmology provided.
- Other info: This full-time role is based in Johnstown, PA, with some travel to Altoona.
The predicted salary is between 30000 - 39000 £ per year.
Job Description
We are currently seeking a Medical Front Desk/Patient Access Representative to join a growing ophthalmology practice in Johnstown, PA. This in-person role is perfect for a professional with excellent organizational skills and a passion for patient care.
- Job Title: Medical Front Desk / Patient Access Representative
- Location: Johnstown, PA (10% travel to Altoona location)
- Job Type: Full-Time, In-Person
- Shift: Monday-Friday, starting at 7:45 AM and ending based on the last patient (full time hours)
- Pay: $18-$21/hour (based on qualifications and experience)
Key Responsibilities:
- Open and close the office efficiently and securely.
- Collect and organize patient records from referring offices in preparation for appointments.
- Review patient information to determine appointment urgency.
- Manage check-in and check-out processes with accuracy and professionalism.
- Schedule and adjust patient appointments as needed.
- Collect payments, including copays and self-pay balances, and maintain accurate records.
What We're Looking For:
- Experience: Prior experience in medical front desk operations, including check-in and check-out, is REQUIRED.
- Skills: Strong communication skills, a pleasant phone demeanor, and proficiency with computer systems.
- Training: No prior ophthalmology experience is required-comprehensive training will be provided.
Why Join Us?
- Work in a supportive, patient-focused environment.
- Receive hands-on training to develop your skills and advance your career.
- Be part of a practice that values teamwork, professionalism, and excellent patient care.
If you're interested, we'd love to hear from you! Apply today, and if applicable we'll follow up with a 10-minute phone call to share more details about this exciting opportunity.
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company Description
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company Description
Medical Receptionist (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Receptionist, especially in an ophthalmology setting. Understanding the nuances of patient care and the importance of accurate record-keeping will help you stand out during any discussions.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since this role requires a pleasant phone demeanour, consider role-playing scenarios with friends or family to build confidence and ensure you convey professionalism.
✨Tip Number 3
Research common software used in medical front desk operations. Being familiar with electronic health records (EHR) systems can give you an edge, as it shows your willingness to adapt and learn quickly.
✨Tip Number 4
Network with current or former medical receptionists to gain insights into the role. They can provide valuable tips on what employers look for and how to excel in the position, which can be beneficial during your interview.
We think you need these skills to ace Medical Receptionist (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical front desk operations. Emphasise your organisational skills and any previous roles that involved patient interaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to manage check-in and check-out processes. Mention your communication skills and how they will benefit the practice.
Highlight Relevant Skills: In your application, specifically mention your proficiency with computer systems and any experience you have with scheduling appointments or collecting payments. This will demonstrate your readiness for the role.
Follow Up: After submitting your application, consider sending a brief follow-up email expressing your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Rac
✨Showcase Your Organisational Skills
As a Medical Receptionist, you'll need to demonstrate your ability to manage patient records and appointments efficiently. Prepare examples from your past experience where you successfully organised tasks or handled multiple responsibilities at once.
✨Communicate Clearly and Professionally
Strong communication skills are essential for this role. Practice speaking clearly and confidently about your experiences, and be ready to discuss how you would handle difficult patient interactions or inquiries.
✨Familiarise Yourself with Medical Terminology
While prior ophthalmology experience isn't required, having a basic understanding of medical terminology can set you apart. Brush up on common terms related to patient care and the ophthalmology field to show your commitment to learning.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare thoughtful questions about the practice, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
