At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, generous holidays, and wellbeing support.
- Other info: Start and finish your day at home with local work and excellent career growth opportunities.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and at least 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you’ll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
Where you’ll work: You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, and Hertford. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it's easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician in Letchworth employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Technician in the Stevenage area, you'll enjoy the convenience of starting and finishing your day at home, alongside generous benefits such as a share scheme, free breakdown cover, and a commitment to your professional development. Join us and be part of a trusted name with over 125 years of heritage, where your skills and dedication will make a real impact on our members' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician in Letchworth
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services. When you understand what we stand for, you can show us how you fit into the team during your interview.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about past experiences where you've tackled issues head-on and be ready to share those stories.
✨Tip Number 3
Show off your customer service skills! We want to see that you're not just a tech whiz but also a people person. Be prepared to discuss how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s super easy and no CV is required. Just fill out the application form and let us know why you’re the perfect fit for the Roadside Technician role.
We think you need these skills to ace Roadside Technician in Letchworth
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience. We want to see how your skills can help us keep the UK moving!
Be Personable:As a Roadside Technician, you'll be interacting with members regularly. Let your customer-focused approach shine through in your application – we love a good people person!
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep it straightforward and focus on what makes you the perfect fit for the role.
Express Your Passion:We’re looking for someone who’s not just a mechanic but a problem solver. Share your enthusiasm for tackling challenges and helping others – it’ll make your application stand out!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences and how you've tackled various roadside challenges. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with members regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve had to stay calm under pressure or reassure a distressed driver – these stories will highlight your people skills.
✨Familiarise Yourself with the Area
Since you'll be covering specific areas like Stevenage and Hitchin, it’s a good idea to familiarise yourself with these locations. Knowing the local hotspots and potential trouble spots can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the RAC's approach to roadside assistance, team dynamics, or opportunities for growth within the company. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
