At a Glance
- Tasks: Provide expert roadside repairs and diagnostics to keep drivers moving.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Other info: Start and finish at home with a supportive team and career growth opportunities.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you’ll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
Where you’ll work: You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, and Hertford. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it's easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover – From your very first day
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
- Generous holidays – 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
- Wellbeing support – 24/7 confidential support helpline for you and your family
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Vehicle Technician in Letchworth Garden City employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Technician in the Stevenage area, you'll enjoy the convenience of starting and finishing your day at home, while benefiting from generous holidays, a comprehensive benefits package, and opportunities for career advancement within a company that has been trusted for over 125 years. Join us to make a meaningful impact on the lives of our members while enjoying a dynamic and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Vehicle Technician in Letchworth Garden City
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services so you can show off your passion during interviews. It’s all about demonstrating that you’re not just a technician, but a proud ambassador for the RAC.
✨Tip Number 2
Practice your problem-solving skills! Think of real-life scenarios where you’ve tackled challenges on the roadside. Be ready to share these stories in interviews to showcase your expertise and customer-focused approach.
✨Tip Number 3
Network like a pro! Connect with current RAC employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Don’t forget to prepare questions! Show your interest by asking about team dynamics, training opportunities, or how we support our technicians. This not only helps you stand out but also ensures the RAC is the right fit for you.
We think you need these skills to ace Roadside Vehicle Technician in Letchworth Garden City
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 Light Vehicle Maintenance qualification and any relevant experience. We want to see how your skills can help us keep the UK moving!
Be Personable:Since you'll be interacting with members, let your customer-focused approach shine through in your application. Share examples of how you've provided excellent service in the past.
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the Roadside Technician role.
Show Your Passion:Let us know why you're excited about joining the RAC. Whether it's the variety of work or the chance to make a real impact, we want to hear what drives you to apply!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be prepared to discuss your experience with diagnostics and repairs, as well as any specific tools or techniques you've used in the past.
✨Show Off Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Think of examples where you've provided excellent customer service or resolved conflicts. This will show that you're not just a mechanic, but also a people person who can handle pressure.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values. Understanding their commitment to customer service and innovation will help you align your answers with what they’re looking for in a candidate. It shows genuine interest in the company.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical roadside situations. Practice how you would approach common issues like flat tyres or battery failures. This will demonstrate your problem-solving skills and ability to think on your feet.
