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For Companies At a Glance
- Tasks: Help people find their new homes and support residents in their journey.
- Company: Join a mission-driven organisation focused on providing stable housing for vulnerable communities.
- Benefits: Enjoy competitive pay, flexible hours, and the chance to make a real difference.
- Why this job: Be part of a welcoming team that values empathy and inclusivity while making a social impact.
- Qualifications: High school diploma required; experience in property management or leasing is a plus.
- Other info: Immediate hiring for passionate individuals ready to support their community.
Job Description
Job Description
The Leasing Agent plays a vital role in supporting the mission of providing stable, supportive housing to vulnerable populations, including individuals experiencing homelessness or with behavioral health needs. This position involves managing leasing activities, maintaining positive tenant relationships, and ensuring compliance with all federal, state, and local housing regulations. The ideal candidate will demonstrate exceptional customer service, strong organizational skills, and a commitment to fostering a welcoming and inclusive environment.
Requirements:
Key Duties and Responsibilities
? Facilitate the application and leasing process for prospective residents, ensuring a seamless and supportive experience.
? Conduct property tours and explain housing options, eligibility criteria, and program guidelines.
? Review and process applications, verify eligibility documentation, and coordinate with service providers as necessary.
? Prepare, execute, and manage lease agreements in compliance with applicable laws and funding requirements.
? Build strong, respectful relationships with residents while maintaining professional boundaries.
? Assist residents with move-ins and provide orientation to their new homes and community resources.
? Serve as the first point of contact for resident inquiries and concerns related to leasing and tenancy.
? Ensure all documentation is accurate, complete, and compliant with HUD, LIHTC, or other regulatory guidelines.
? Maintain thorough records of tenant interactions, lease files, and required reports. ? Stay informed on Fair Housing Laws and ensure leasing practices comply with all relevant regulations.
? Work closely with case managers, property managers, and service coordinators to address residents' needs and promote housing stability.
? Coordinate with maintenance staff to ensure timely unit readiness and address resident repair requests related to leasing issues.
? Attend team meetings and contribute to the development of property management strategies and initiatives.
? Develop and maintain positive relationships with referral partners and local organizations.
? Assist in marketing efforts to ensure units are filled promptly, focusing on outreach to eligible populations.
Minimum Qualification
? High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
? Ideally 1 year of experience in property management, leasing, or affordable housing, preferably within permanent supportive housing.
? Strong understanding of Fair Housing Laws and HUD or LIHTC regulations. ? Excellent communication, interpersonal, and conflict-resolution skills. ? Empathy, patience, and the ability to interact with diverse populations in a compassionate manner.
? Proficiency in property management software (e.g., AppFolio, Yardi) and Microsoft Office Suite.
? Ability to handle confidential information with discretion.
Required Skills and Abilities
? Ability to walk, stand, and sit for extended periods.
? Occasional lifting of up to 20 pounds.
? Ability to travel locally to properties as needed.
? A proactive approach to resolving tenant concerns and addressing issues effectively and compassionately.
? Demonstrated ability to work effectively with a diverse group of staff, service providers, and residents in a collaborative environment.
Compensation details: 17-19 Hourly Wage
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Leasing Agent (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Agent (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with Fair Housing Laws and HUD regulations. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to compliance and ethical leasing practices.
✨Tip Number 2
Showcase your customer service skills during networking opportunities. Engage with professionals in property management or affordable housing sectors, as building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with diverse populations. Highlight any previous roles where you've demonstrated empathy and effective communication, as these are crucial for a Leasing Agent working with vulnerable communities.
✨Tip Number 4
Research StudySmarter and our mission. Understanding our values and how we support vulnerable populations will allow you to align your answers with our goals during the interview process.
We think you need these skills to ace Leasing Agent (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Leasing Agent. Familiarise yourself with the key duties mentioned in the job description, such as managing leasing activities and maintaining tenant relationships.
Tailor Your CV: Customise your CV to highlight relevant experience in property management or affordable housing. Emphasise any customer service roles you've held and your understanding of Fair Housing Laws and HUD regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable populations. Mention specific experiences that demonstrate your empathy, patience, and ability to work with diverse groups.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is accurate and complete. A polished application reflects your attention to detail.
How to prepare for a job interview at Rac
✨Showcase Your Customer Service Skills
As a Leasing Agent, exceptional customer service is key. Be prepared to share examples of how you've successfully assisted clients or residents in the past, especially in challenging situations. Highlight your ability to empathise and communicate effectively.
✨Demonstrate Knowledge of Housing Regulations
Familiarise yourself with Fair Housing Laws and HUD regulations before the interview. Being able to discuss these topics confidently will show that you understand the legal framework within which the role operates, making you a more attractive candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and interpersonal skills. Prepare for scenarios where you might need to resolve conflicts or assist residents with unique needs. Think through your responses to demonstrate your proactive approach.
✨Emphasise Team Collaboration
The role involves working closely with various stakeholders, including case managers and maintenance staff. Be ready to discuss your experience in collaborative environments and how you’ve contributed to team success in previous roles.
