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- Tasks: Join our team to support inside sales and ensure smooth order processing.
- Company: LHH Recruitment Solutions connects talent with logistics opportunities in Maryville, TN.
- Benefits: Enjoy flexible benefits including medical, dental, vision, and a 401K plan.
- Why this job: Be part of a dynamic team that values customer satisfaction and collaboration.
- Qualifications: High School Diploma required; previous logistics or customer service experience preferred.
- Other info: Full-time role with potential for hire; pay rate is $18-20 per hour.
Job Description
LHH Recruitment Solutions is currently seeking a motivated and detail-oriented Customer Service Representative to join our Logistics client located in Maryville, TN. This role supports both inside sales and warehouse operations, playing a key part in ensuring smooth order processing, vendor coordination, and customer satisfaction.
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Location: Maryville, TN
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Pay Rate: $18-20 per hour
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Position Type: Full-Time | Temporary with potential for hire
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Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Responsibilities:
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Respond to customer inquiries and identify product needs
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Source parts, create quotes, and confirm pricing and lead times with vendors
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Process and review purchase orders; coordinate with internal teams
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Resolve customer issues (e.g., mis-shipments, lost/damaged parts)
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Track shipments, provide ETAs, and maintain order status spreadsheets
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Follow up on invoices and collaborate with Accounting and Operations
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Maintain customer records and update portals
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Generate reports and handle administrative tasks as needed
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Receive, catalog, and prepare shipments
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Track inbound/outbound deliveries and manage warehouse issues
Qualifications:
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Previous logistics or customer service experience preferred
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High School Diploma or GED required
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Experience in construction, project, or service industries is a plus
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Strong organizational and communication skills
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Ability to multitask and work collaboratively across departments
Pay Details: $18.00 to $20.00 per hour
Search managed by: Tara Dawson
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Inside Sales (x2) (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales (x2) (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the logistics industry and the specific products your potential employer deals with. Understanding the common challenges and solutions in logistics can help you stand out during conversations.
✨Tip Number 2
Brush up on your customer service skills, especially in handling inquiries and resolving issues. Be prepared to share examples of how you've successfully managed customer interactions in the past.
✨Tip Number 3
Network with professionals in the logistics and sales sectors. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 4
Demonstrate your organisational skills by preparing a system for tracking your job applications and follow-ups. This will show your potential employer that you are proactive and detail-oriented, qualities they value in this role.
We think you need these skills to ace Inside Sales (x2) (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Inside Sales position. Tailor your application to highlight relevant experience in customer service and logistics.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or logistics. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and communication skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that relate to the job responsibilities, such as handling customer inquiries or processing orders, to show you are a great fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Inside Sales role.
How to prepare for a job interview at Rac
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Inside Sales position. Familiarise yourself with order processing, vendor coordination, and customer service aspects, as these will likely be key discussion points.
✨Showcase Your Communication Skills
Since this role requires strong communication abilities, prepare examples from your past experiences where you effectively resolved customer issues or collaborated with teams. This will demonstrate your capability to handle the demands of the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as mis-shipments or lost parts. Think through your responses in advance, focusing on your problem-solving skills and ability to maintain customer satisfaction.
✨Highlight Relevant Experience
If you have previous experience in logistics or customer service, be ready to discuss it in detail. Emphasise any roles where you managed orders, tracked shipments, or worked collaboratively across departments, as this will align well with the job requirements.
