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For Companies At a Glance
- Tasks: Engage with members to discuss breakdown cover and enhance customer retention.
- Company: Leading automotive service provider with a focus on customer satisfaction.
- Benefits: Competitive salary, bonus potential, and flexible working hours.
- Why this job: Make a real impact in customer service while enjoying a dynamic work environment.
- Qualifications: Passion for customer service and ability to meet performance targets.
- Other info: Join a supportive team and grow your career in a thriving industry.
The predicted salary is between 26736 - 37430 £ per year.
A leading automotive service provider is seeking a Customer Service representative to join their Renewals & Retention team in Bradley Stoke. The role involves engaging with members to discuss breakdown cover, delivering tailored solutions to enhance retention, and achieving performance targets.
Offering a competitive salary starting at £26,736.53 with bonus potential, this position is ideal for individuals passionate about customer service and keen to make an impact in a dynamic environment.
Inbound Renewals Advisor - Flexible Hours & Bonus Potential employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Renewals Advisor - Flexible Hours & Bonus Potential
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Inbound Renewals Advisor role. Highlight your customer service skills and how you can contribute to enhancing retention.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Inbound Renewals Advisor - Flexible Hours & Bonus Potential
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to assist someone, as this will resonate with our focus on delivering tailored solutions.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the role of Inbound Renewals Advisor. We want to see how you can contribute to our Renewals & Retention team, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly see why you’d be a great fit for our dynamic environment.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re keen to join our team. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Rac
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of breakdown cover and the services offered by the company. Familiarise yourself with common customer queries and how to address them effectively. This will show your passion for customer service and your readiness to engage with members.
✨Tailor Your Responses
When discussing your experience, relate it directly to the role of an Inbound Renewals Advisor. Highlight specific examples where you've successfully retained customers or solved problems. This will demonstrate your ability to deliver tailored solutions and meet performance targets.
✨Show Enthusiasm
Let your passion for customer service shine through during the interview. Be upbeat and positive when discussing your previous roles and how they’ve prepared you for this position. A genuine enthusiasm can set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, performance metrics, or opportunities for growth within the company. It shows that you're not only interested in the role but also in how you can contribute to the team's success.
