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- Tasks: Handle inbound calls and promote RAC breakdown cover with tailored solutions.
- Company: Join RAC, a leading provider in customer service and support.
- Benefits: Earn up to £35k, enjoy bonuses, shares, and generous holidays.
- Other info: Full-time, permanent role with great opportunities for personal growth.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Customer-focused attitude and excellent communication skills.
The predicted salary is between 27805 - 35000 £ per year.
RAC is seeking customer-focused individuals for their Renewals & Retention team in Bristol. The role involves handling inbound calls, promoting RAC breakdown cover, and providing tailored customer solutions.
This full-time, permanent position offers competitive pay starting at £27,805.99 with potential earnings up to £35,000. Employees enjoy numerous benefits, including a bonus scheme, shares in the company, and generous holidays, making RAC a great workplace for personal growth and development.
Inbound Renewals Advisor – Earn Up to £35k + Benefits employer: RAC
Contact Detail:
RAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Renewals Advisor – Earn Up to £35k + Benefits
✨Tip Number 1
Get to know RAC inside out! Research their values, services, and recent news. This way, when you chat with them, you can show off your knowledge and passion for the company.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling inbound calls, try role-playing with a friend or family member. Focus on being friendly, clear, and solution-oriented.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and helps you figure out if RAC is the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Inbound Renewals Advisor – Earn Up to £35k + Benefits
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your ability to provide tailored solutions.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants take the time to tailor their documents to the role. Mention how your experience aligns with the responsibilities of an Inbound Renewals Advisor and why you’re excited about working with RAC.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at RAC
✨Know Your Stuff
Before the interview, make sure you understand RAC's services, especially their breakdown cover. Familiarise yourself with common customer queries and how to address them. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Customer Focus
Since this role is all about handling inbound calls and providing tailored solutions, prepare examples from your past experiences where you've excelled in customer service. Highlight how you resolved issues or went the extra mile for customers.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Nod, ask clarifying questions, and summarise their points to show you're engaged and ready to provide the best customer experience.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios during the interview. Practice responding to typical customer calls, focusing on empathy and problem-solving. This will help you feel more confident and showcase your ability to handle real-life situations effectively.