At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, generous holidays, and wellbeing support.
- Other info: Start and finish your day at home with local work and excellent career growth opportunities.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and at least 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience. You will receive a market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
Where you’ll work:
- You’ll be part of the Leicester cluster, covering areas like Leicester, Oadby, Wigston, Hinckley, Melton Mowbray, Market Harborough, Loughborough.
- We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it's easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer.
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Leicester in Hilton employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Technician in Leicester, you'll enjoy the unique advantage of starting and finishing your day at home, while receiving comprehensive benefits including generous holidays, pension contributions, and access to exclusive discounts. Join a team that values your expertise and fosters a collaborative environment where you can thrive and make a real impact on the roadside.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Leicester in Hilton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at RAC. A personal connection can make all the difference when it comes to landing that Roadside Technician role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. Think about how you’d handle different roadside situations and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your passion for the role! When you’re chatting with the hiring team, let them know why you love being a Roadside Technician. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Roadside Technician - Leicester in Hilton
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills can help us keep the UK moving!
Be Personable:As a Roadside Technician, you'll be dealing with customers regularly. Let your personality shine through in your application – we love a good people person!
Tailor Your Application:Read through the job description carefully and tailor your application to match. Use similar language and focus on what makes you a great fit for our team at RAC.
Apply Through Our Website:It's super easy to apply! Just head over to our website and fill out the application form. No CV required, so it’s a breeze to get started on your journey with us!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences and how you've tackled various roadside challenges. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with members regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you calmed a stressed customer or went the extra mile to help someone out. This will highlight your people skills and customer-focused approach.
✨Familiarise Yourself with the RAC
Do some research on the RAC's history, values, and what sets them apart in the industry. Understanding their commitment to innovation and member satisfaction will help you align your answers with their mission during the interview. Plus, it shows genuine interest in the company!
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think through potential roadside situations you might encounter and how you'd handle them. Practising these scenarios will help you articulate your thought process clearly and confidently during the interview.
