At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while helping drivers in need.
- Company: Join the RAC, a trusted name in roadside assistance for over 128 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, and generous holidays.
- Other info: Start and finish at home with all tools and support provided.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: A Level 2 vehicle maintenance qualification and customer-focused attitude required.
The predicted salary is between 36400 - 36400 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
Where you’ll work:
You’ll be part of the Harrogate cluster, covering areas like Harrogate, Knaresborough, Ripon, Boroughbridge, Wetherby, Otley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it's easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Technician I in Harrogate employer: RAC
At RAC, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work culture that prioritises employee wellbeing and growth. As a Roadside Technician in the Harrogate cluster, you'll enjoy the unique advantage of starting and finishing your day at home, while receiving comprehensive training and tools to excel in your role. With generous benefits, including a share scheme and 24/7 wellbeing support, we ensure our team members feel valued and empowered to make a real impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Technician I in Harrogate
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values, services, and what makes us tick. When you understand our mission, you can show how you fit right in during interviews.
✨Tip Number 2
Network like a pro! Connect with current RAC employees on LinkedIn or at local events. A friendly chat can give you insider info and maybe even a referral – it’s all about who you know!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences and how they relate to the role of a Roadside Technician. Practice your answers so you can showcase your problem-solving skills and customer focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Technician I in Harrogate
Some tips for your application 🫡
Keep it Simple:When you're filling out your application, keep things straightforward. We want to see your skills and experience shine through without any fluff. Just be yourself and let us know why you’re the perfect fit for the Roadside Technician role!
Show Your Passion:Don’t hold back on showing your enthusiasm for the job! Tell us about your love for problem-solving and helping people on the road. We’re looking for someone who’s not just a mechanic but a true ambassador for the RAC.
Highlight Relevant Experience:Make sure to showcase your technical skills and any relevant experience you have. Whether it's your qualifications or hands-on work, we want to know how you've tackled challenges in the past and how you can bring that expertise to our team.
Apply Through Our Website:Remember, applying through our website is the easiest way to get started! No CV required, so just fill out the application form and let’s kick off your journey with us at RAC. We can’t wait to hear from you!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your past experiences with diagnostics and repairs, as well as any specific challenges you've faced and how you solved them.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with members regularly. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will demonstrate your ability to stay calm and supportive when helping others.
✨Familiarise Yourself with the RAC
Do some research on the RAC's history, values, and services. Understanding their mission and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Practice Problem-Solving Scenarios
Think about common roadside issues like flat tyres or battery failures and how you would approach these problems. Practising your thought process out loud can help you articulate your problem-solving skills during the interview, making you stand out as a confident candidate.
