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- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the roadside with variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: Start and finish your day at home with all tools and support provided.
The predicted salary is between 36000 - 60000 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician, you will receive:
- A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you will need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most.
You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We will set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you are looking for a career in roadside automotive services that is rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you will get benefits that go the extra mile:
- Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
- You are more than a mechanic. You are a problem solver, a people person, and a proud ambassador for the RAC. Whether you are on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You will be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You will be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we have been keeping drivers moving, and today we are trusted by over 15 million members. We are also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
Roadside Mechanic in Harlow employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic in Harlow
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and services. When you show up for an interview, you’ll impress us by demonstrating how your skills align with what we do.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about past experiences where you’ve tackled issues head-on and be ready to share those stories.
✨Tip Number 3
Show off your customer service skills! We’re looking for people who can connect with our members. Be prepared to discuss how you’ve gone above and beyond for customers in previous roles.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application and let us see how you can make a difference as part of the RAC team.
We think you need these skills to ace Roadside Mechanic in Harlow
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine through in your application!
Be Customer-Focused: Since you'll be dealing with members on the roadside, it's crucial to showcase your customer service skills. Tell us about times you've gone above and beyond to help someone out – we love a good story!
Keep It Simple: No need for a fancy CV here! Just fill out the application on our website and keep it straightforward. We appreciate clarity and honesty, so let’s get to the point.
Express Your Passion: Let us know why you want to join the RAC as a Roadside Technician. Your enthusiasm for the role and the company can really make your application stand out. We’re excited to hear your reasons!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've solved mechanical issues, as this will show your expertise and confidence in the role.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to stay calm under pressure and reassure customers during stressful situations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life roadside scenarios. Think about how you'd handle different breakdown situations, from flat tyres to complex diagnostics. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Passion for Variety
The role involves tackling a range of challenges every day. Share your enthusiasm for this variety and how it keeps you motivated. Discuss how you adapt quickly to new situations and your eagerness to learn and grow within the RAC.
