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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer experiences.
- Company: Join Gecko Hospitality, a leader in the hospitality recruiting industry since 2000.
- Benefits: Enjoy competitive pay, bonuses, and opportunities for growth in a vibrant work environment.
- Why this job: Be part of a fun, inclusive culture while making a real impact in the community.
- Qualifications: No prior experience required; just bring your passion for leadership and customer service!
- Other info: Hiring immediately—don’t miss out on this exciting opportunity!
The predicted salary is between 32400 - 39600 £ per year.
Job Description
JOIN A GROWING GROUP AS OUR NEXT STORE MANAGER…QSR IN ANN ARBOR!
Location: Ann Arbor
Compensation: $45k-$55k PLUS Incentives/bonus
__________________________________________________________________________
The General Manager is responsible for the overall leadership, performance, and profitability of the dual-branded store. T
his role ensures consistent delivery of exceptional customer experiences, high-quality food service, staff development, and operational excellence.
The GM is accountable for hitting sales goals, controlling labor and food costs, and maintaining a clean, safe, and compliant store environment.
Key Responsibilities:
1. Leadership & Staff Management
• Recruit, train, and retain a high-performing team
• Set weekly schedules and ensure coverage meets traffic patterns
• Lead daily pre-shift huddles and coach team members in real time
• Conduct regular performance reviews and manage corrective actions as needed
2. Sales & Revenue Growth
• Drive daily and weekly sales through upselling, suggestive selling, and promotional execution
• Implement in-store promotions, catering initiatives, and community partnerships
• Track KPIs including average transaction value, sales per labor hour, and conversion rates
3. Operations & Standards
• Oversee all store operations including prep, baking, register, and closeout procedures
• Maintain food quality, safety, and cleanliness in accordance with brand and local standards
• Ensure compliance with all health, safety, and labor regulations
4. Inventory & Cost Control
• Monitor inventory levels, place orders, and prevent waste or shortages
• Track food and labor costs, ensuring performance remains within budget
• Submit daily and weekly financial reports to ownership
5. Customer Service
• Set and model high standards for guest engagement and service recovery
• Handle customer complaints promptly and professionally
• Ensure the store environment is welcoming, clean, and efficiently run
6. Technology & Reporting
• Utilize POS and scheduling software for daily operations and performance tracking
• Maintain digital logs for maintenance, incidents, and team accountability
• Communicate clearly and regularly with ownership via reports and updates
7. Store Culture & Brand Representation
• Uphold brand standards and guidelines
• Foster a positive, inclusive, and team-oriented culture
• Act as the local face of the brand for events, marketing, and community engagement
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Company Description
Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.
Company Description
General Manager - QSR w/ tons of growth opportunity! $55k+Bonus! (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - QSR w/ tons of growth opportunity! $55k+Bonus! (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the specific QSR brand you'll be managing. Understanding their menu, customer service standards, and operational procedures will give you a significant edge during interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to discuss how you've successfully recruited, trained, and retained staff, as this is crucial for the General Manager position.
✨Tip Number 3
Prepare examples of how you've driven sales growth in past positions. Discuss specific strategies you've implemented, such as upselling or community engagement initiatives, to demonstrate your capability.
✨Tip Number 4
Showcase your ability to manage costs effectively. Be prepared to talk about how you've monitored inventory, controlled food costs, and maintained budgets in previous roles to ensure profitability.
We think you need these skills to ace General Manager - QSR w/ tons of growth opportunity! $55k+Bonus! (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, staff management, and operations. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the QSR industry and how your skills align with the responsibilities of the General Manager role. Mention any previous successes in similar positions to showcase your potential impact.
Highlight Key Achievements: When detailing your work history, focus on quantifiable achievements such as sales growth percentages, successful team training initiatives, or improvements in customer satisfaction scores. This will help you stand out.
Showcase Your Leadership Style: In your application, describe your leadership style and how it has contributed to team success in past roles. Emphasise your ability to foster a positive store culture and engage with the community.
How to prepare for a job interview at Rac
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples of how you've successfully recruited, trained, and retained staff in previous roles. Highlight any specific strategies you've used to motivate your team and improve performance.
✨Understand Sales and Revenue Growth
Familiarise yourself with sales strategies relevant to the QSR industry. Be ready to discuss how you've driven sales in the past through upselling or promotional initiatives. Showing that you can track KPIs and understand their impact on profitability will impress your interviewers.
✨Emphasise Operational Excellence
The role requires a strong focus on operations and standards. Be prepared to talk about your experience with maintaining food quality, safety, and cleanliness. Discuss how you've ensured compliance with health and safety regulations in previous positions.
✨Demonstrate Customer Service Commitment
Exceptional customer service is key in the QSR sector. Share examples of how you've handled customer complaints and improved guest engagement. Illustrating your commitment to creating a welcoming environment will resonate well with the interviewers.
