RAC is seeking a Renault Contact Centre Fleet Advisor to support Renault UK Fleet customers from a central office in Bescot. You will handle cases across phone, email and social channels, guiding them from initial contact to resolution with empathy and accuracy.
This full-time role involves managing off-road and service-related queries, coordinating with dealerships and roadside assistance, and maintaining records while aiming for efficient resolutions and high customer satisfaction.
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Fleet Support Specialist: Restore Vehicle Uptime employer: RAC
RAC in Weston-super-Mare is an excellent employer, offering a supportive work culture that values teamwork and innovation. As a Recovery Driver, you will benefit from competitive pay, extensive benefits including pension and life cover, and opportunities for personal and professional growth within a leading roadside assistance provider. Join us to make a meaningful impact while enjoying a balanced work-life schedule with our 4 on/4 off shift pattern.
